Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being mishandled or incorrect.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Multiple customers noted that the restaurant was dirty, with sticky floors and unclean surfaces, leading to a poor dining experience.
Speed of Service
Customers frequently complained about long wait times in both the drive-thru and lobby, with some stating they waited over 30 minutes without being acknowledged.
Food Quality
While some reviews praised the food as fresh and hot, many others reported receiving cold or improperly prepared items.
NC
Nate Conrad
4 days ago
3.0
Average. Bare bones. Bathrooms are passcoded.
TR
tara rutherford
Dec 26, 2025
1.0
I placed an online order at 11:24pm and got to the store at 11:50 I sat at the drive thru window until 12:22 until anyone even talked to me to figure out why I was there. I understand they were busy but to wait over 30min for someone to acknowledge me is a little ridiculous. I also tried to get someone attention and they looked at me and just completely ignored me.
SC
Shay Cheyann
Dec 25, 2025
1.0
I came for DoorDash I was then let into the lobby I was trying to get my DoorDash and go. Employees kicked me out and I wasn’t even In There two seconds! Then more oooel went in after me and walked out with their order ! How do I get kicked out after walking in and they tell me they’re closed by they serve more people that go on after me ? Then I sat in the drive through for an hour and nobody is helping drive through they keep saying be with you in a minute but I sat here over 60 minutes !! Terrible customer services as someone who’s worked at McDonald’s for years this is just sad !
JK
Jesse Kennedy
Dec 15, 2025
1.0
My experience is the same as everyone else's. Pull forward, wait for ten minutes, then get the wrong food. It's the same every time, dont be tempted if youre nearby.
JG
Joey G
Dec 1, 2025
4.0
Staff is usually very friendly. Orders are correct. Food is pretty tasty as well
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru service at this location?
Yes, the drive-thru is open 24 hours every day.
Which payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order via a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 3095 N High St, Columbus, OH 43202, USA.
Are there any bookstores near this McDonald's?
Yes, nearby bookstores include Phoenix Books and The Magical Druid where customers can browse books before or after their meal.
What dining options are nearby besides McDonald's?
Nearby dining includes Local Cantina, offering Mexican cuisine, and Nancy's Home Cooking for classic diner fare, great for exploring different tastes in the area.
What nearby amenities could customers visit in the area?
Customers can visit places like Lucky 13 Hair Salon for beauty services, Snap Fitness gym for workouts, or visit Spiritus Tattoo for art and tattoo services, all located close to McDonald's.