McDonald's

3.3
1589 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3095 N High St, Columbus, OH
43202, United States

Hours

Reviews

3.3
1,589 reviews
5 stars
502
4 stars
291
3 stars
311
2 stars
144
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to negative experiences.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, with complaints about dirty tables and sticky floors.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of requests.

Food Quality

Feedback on food quality was mixed, with some customers praising fresh items while others reported cold or poorly prepared food.

Speed of Service

Customers frequently noted slow service times, especially during peak hours, contributing to frustration.
  • JD
    Julia DeWalt
    2 days ago
    1.0
    This location always disappoints. They have you pull forward and wait forever only to not even make the food the way it's ordered and leave out stuff we paid for. We've only eaten from this location a handful of times, and they have never made the food right. We won't be making this mistake again.
  • KB
    Katrina Brooks
    Nov 8, 2025
    3.0
    They need help
  • MW
    Madison Wheeler
    Oct 4, 2025
    5.0
    the man working tonight was kind
  • PS
    Potting Soil
    Sep 28, 2025
    1.0
    They didn't even fill up half of the fry container. Insane greed or incompetence.
  • DF
    Diane Franks
    Sep 11, 2025
    1.0
    Very bad customer service at window. Young girl should be in the back, not giggling and snotty. Your intercom was broken. I had ordered by the app I went ahead to the second window to get my food I had already ordered and paid while the other car was still ordering. The girl at the window was rude and said I cut them off. I had ALREADY ordered and paid. I pointed back to the car still ordering. She was so rude.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.