McDonald's

3.3
1599 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3095 N High St, Columbus, OH
43202, United States

Hours

Reviews

3.3
1,599 reviews
5 stars
504
4 stars
293
3 stars
312
2 stars
145
1 star
345

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of orders being mishandled or incorrect.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Multiple customers noted that the restaurant was dirty, with sticky floors and unclean surfaces, leading to a poor dining experience.

Speed of Service

Customers frequently complained about long wait times in both the drive-thru and lobby, with some stating they waited over 30 minutes without being acknowledged.

Food Quality

While some reviews praised the food as fresh and hot, many others reported receiving cold or improperly prepared items.
  • NC
    Nate Conrad
    4 days ago
    3.0
    Average. Bare bones. Bathrooms are passcoded.
  • TR
    tara rutherford
    Dec 26, 2025
    1.0
    I placed an online order at 11:24pm and got to the store at 11:50 I sat at the drive thru window until 12:22 until anyone even talked to me to figure out why I was there. I understand they were busy but to wait over 30min for someone to acknowledge me is a little ridiculous. I also tried to get someone attention and they looked at me and just completely ignored me.
  • SC
    Shay Cheyann
    Dec 25, 2025
    1.0
    I came for DoorDash I was then let into the lobby I was trying to get my DoorDash and go. Employees kicked me out and I wasn’t even In There two seconds! Then more oooel went in after me and walked out with their order ! How do I get kicked out after walking in and they tell me they’re closed by they serve more people that go on after me ? Then I sat in the drive through for an hour and nobody is helping drive through they keep saying be with you in a minute but I sat here over 60 minutes !! Terrible customer services as someone who’s worked at McDonald’s for years this is just sad !
  • JK
    Jesse Kennedy
    Dec 15, 2025
    1.0
    My experience is the same as everyone else's. Pull forward, wait for ten minutes, then get the wrong food. It's the same every time, dont be tempted if youre nearby.
  • JG
    Joey G
    Dec 1, 2025
    4.0
    Staff is usually very friendly. Orders are correct. Food is pretty tasty as well

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options such as curbside pickup, same-day delivery, and no-contact delivery.