McDonald's

3.4
655 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2750 Bethel Rd, Columbus, OH
43220, United States

Hours

Reviews

3.4
655 reviews
5 stars
219
4 stars
138
3 stars
105
2 stars
51
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor service, including long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, poorly prepared meals, and missing items.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Management Concerns

Feedback indicated problems with management, including unprofessional behavior and lack of effective leadership.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative reviews.
  • AA
    Anonymous
    Nov 10, 2025
    3.0
    The food and service is inconsistent. It’s either they get everything right and it’s fresh or it’s not even mediocre. But Hey that’s McDonald’s for you 🙂🙃
  • ML
    Maria Bravo Lopez
    Nov 4, 2025
    5.0
    Primera vez que vengo y me dieron ketchup para mis papitas y las papas de excelente calidad
  • MH
    m hemanth
    Oct 30, 2025
    1.0
    It says they in store pick up is open until 10 pm but they are closing there doors before 10 pm
  • CS
    Craig Sommers
    Oct 11, 2025
    1.0
    We placed an order through the drive through around 12:30pm. When paying at the window my card was inserted to pay and a receipt did not print. They inserted my card again and un jammed the printer and gave me my receipt. I was told at the 2nd window to pull in spot 1 as they were waiting on chicken nuggets. While sitting in spot 1, I checked my bank account and saw I was charged twice. Once for my order and 10.99 for another order. After waiting in spot 1 for almost 15 minutes I went inside. Asked for a manager and multiple people came up and said the manager is in the back. I showed my bank statement telling them I was charged twice. Not sure if any of them were managers. At this point our food was ready almost 20 minutes after placing the order that they were supposed to bring out to my car in spot 1. They eventually gave me cash back for the extra order that was charged to my card. While I was in there another car that was waiting about 20 minutes came in asking where the rest of their order was, they were waiting on kids meals for about 20 minutes. We went back out to the car and I checked our bag to make sure we had everything, again after being charged twice and waiting 20 minutes. The 10 peice nuggets were missing from the bag. I went back into the store for a 2nd time and told them I was missing the nuggets that we had been waiting 20 minutes for and yet again asked to speak to a manager. Still dont know if whoever I talked to was a manager. While in there the 2nd time another lady was waiting at the counter for almost 20 minutes waiting on new food as her previous order she waited so long for was cold. At this point our food was cold and I asked for a full refund and we would go elsewhere to eat. This was all supposed to be through the drive through and I was in the store twice. This store location is absolutely terrible and very poorly managed. I will NEVER return to this location again and if it weren't for my kids I wouldn't return to any location again but my kids love Mc Donalds. This store needs help and re evaluated on management or having enough staff to handle the business or shut it down. This wasn’t the first poor experience we have had at this location but it is defiantly the last! Look up this day and time and see how long orders were taking and how many customers were having issues. Absolutely ridiculous!
  • PB
    Paige Bryan
    Oct 9, 2025
    1.0
    I always snag an ice coffee every morning I recently moved to the area and tried this McDonald’s out. As I was pulling into the drive through I seen a big sign saying they had Mocha iced latte’s. Thinking to myself I should try something new, I ordered that exactly and the young man taking my order sounded kinda confused and asked “ mocha or latte? “ I responded with “latte?” As I’m looking at the big sign in front of me on the fence that says “iced mocha latte” . So I’m not sure if that was a trick question but they definitely got me. I pay my 7$ at the window then was asked to pull to the front to wait for my drink. I wait for not even one minute and the manager comes out and hands me a hot coffee/latte. I try handing it back and stating I wanted an iced latte , she then starts to argue with me about if I said hot or ice while ordering. I definitely said ice like three times while ordering but that beside the point now. This managers attitude was absolutely foul and needs to be checked. If she does not like working at McDonald’s at 8am then go home please don’t ruin my day with your nasty attitude over a coffee….

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 2750 Bethel Rd, Columbus?

The McDonald's at 2750 Bethel Rd, Columbus is open for dine-in from 6:00 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

Drive-thru is available from 5:00 AM to midnight from Monday to Thursday and Sunday, and stays open until 1:00 AM on Friday and Saturday.