Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, with several customers reporting negative interactions with employees and management.
Food Quality
Mixed feedback on food quality, with some customers praising the freshness while others complained about cold or poorly prepared items.
Speed of Service
Many customers experienced long wait times, with several noting that the service was not consistent with the fast food standard.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted dirty tables and floors.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and issues with mobile order fulfillment.
TT
Tony
Jan 22, 2026
4.0
Not a bad McDonald's! Food was hot and clean bathroom!
LS
Lindsay Smithson
Jan 4, 2026
1.0
Not that McDonalds is notorious for greatness, but I am a service provider for AAA and I stopped in to get food during my break, and use the restroom because I had not gotten a chance to relieve myself for several hours due to high call volume. Upon entering, I placed my order at the kiosk then went to go use the restroom. At that point a woman behind the counter yelled at me that the bathrooms were being cleaned. So I waited several minutes while they were preparing my food and witnessed them being extremely disrespectful to another customer who had to ask for them to correct his order multiple times. During that whole time, nobody went in or out of the restrooms, so I peeked my head in and saw nobody in the restroom and figured they must have finished that restroom and were cleaning the other one. So I went in because all I needed to do was pee, as I had been holding it for hours already. At that point that same woman came into the restroom and harassed me further yelling "I clearly said we were cleaning the bathrooms". I replied "there was nobody in here, so who's cleaning?" Mind you, I did not make a mess or do anything destructive, I am literally just someone who works in a truck all day and needed to pee. Sounded to me more like the worker didn't want anyone to go in there and make a mess, which I didn't. It was extremely unprofessional and made me super uncomfortable that she felt the need to follow me into the bathroom to yell at me. The bathroom is literally there for people to use it, wtaf is y'all problem...??? Very rude staff person, I wasn't causing any trouble.
SJ
Sean Jones
Dec 21, 2025
1.0
Really bad tasting expresso and made me sick 🤢🤢🤢, disgusting taste and worst coffee ever. This is supposed to be OSU McDonald's 🤬🤬🤬
KT
Kalbaev Tynystan
Dec 15, 2025
1.0
I am still waiting for my order, made order around 15 minutes ago, there are more people who haven't got their orders yet, I don't know why they call themself "Fastfood"..... then I found out that they even placed order there, I was rushing to campus because I have exam today and because of 25 minutes of it I getting late there......
RL
Rob Lynskey
Dec 8, 2025
1.0
I swear this store is closed more than its open anymore. Just went there and at 9:10pm drive thru is blocked off by cones, and all the doors are locked. This is how it is anymore.
What are the regular dining hours for McDonald's at 2865 Olentangy River Road, Columbus?
The restaurant is open from 6:00 AM to 10:00 PM from Monday to Sunday except Saturday when it operates 24 hours.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM except Friday and Saturday when it's available 24 hours.
Can I use the drive-through service at this McDonald's and what are its hours?
Yes, drive-through is available daily. Monday to Thursday from 5:00 AM to midnight, Friday until 4:00 AM next day, Saturday 24 hours, and Sunday from 4:00 AM to midnight.
What services does this McDonald's offer for convenient pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app to order from McDonald's at this location?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through?
Yes, this McDonald's has a drive-through service.
What nearby places can I visit before or after dining at McDonald's on Olentangy River Road?
Nearby places include Big Lots for shopping, Raising Cane's for alternative dining, and The City Apartments if you're visiting or staying nearby.
Are there other dining options near McDonald's at 2865 Olentangy River Road?
Yes, nearby dining options include Applebee's, Skyline Chili, Taco Bell, and El Jalapeno Mexican Restaurant.
How can nearby landmarks help in finding this McDonald's location?
The restaurant is near Olentangy River, a well-known landmark, and Red Roof PLUS Columbus Ohio State University hotel, which can be useful points of reference when visiting.
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