Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,224 reviews
5 stars
795
4 stars
465
3 stars
414
2 stars
183
1 star
367
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted a lack of professionalism and rudeness among staff, with several customers expressing dissatisfaction with their interactions.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, including expired products.
Service Speed
Numerous reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.
Cleanliness
Some customers noted cleanliness in the dining area, but others reported unsanitary conditions, particularly in food preparation.
- CScody sellersNov 12, 20251.0There is children working there they are rude disrespectful and and act like children over the drive-thru intercom. The management there was very disrespectful when they got an order wrong they acted like it was my fault and they were extremely rude. When I ordered a crispy chicken deluxe and I told him I wanted spicy they didn't get it right over the drive-thru in her come and then manager just squirted spicy sauce and a McDonald's cup and gave it to me. Very highly dissatisfied if you don't want to work at McDonald's and you hate your job don't make other people hate the experience as well.
- PMPatricia MorrisonNov 10, 20253.0Food was not hot and fries were barely warm
- AAAndy AlvarengaOct 27, 20253.0My order got messed up so bad its not even funny literally half of the order is messed up. How do you mess up a mobile order
- TJTimothy JenkinsOct 22, 20251.0This McDonald's needs to retrain their entire staff on what customer service is. Never had a order correct at this McDonald's staff has argued with me each time. Ive got 34 years in the food industry so I think I know a thing or two.
- RWRyan WilliamsOct 16, 20251.0Not sure how the monopoly can say "Prize every time" and yet the 3 I've uploaded all say I won nothing. That doesn't add up to prize every time does it?
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's located at 1661 Morse Road, Columbus, OH?
McDonald's at 1661 Morse Road operates daily from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 11:30 PM.
Does McDonald's offer drive-through service, and what are its hours?
Yes, the drive-through is open daily from 5:00 AM to 1:00 AM.
What delivery and pickup options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from this McDonald's?
You can order via the McDonald's app available on iOS and Android or use the delivery URL https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's on Morse Road?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.
Are there any other fast-food restaurants near McDonald's at 1661 Morse Road?
Yes, nearby fast-food options include Taco Bell, Burger King, and Mr. Hero, which provide alternative dining choices.
What nearby retail stores and services are close to this McDonald's?
Nearby retail locations include T-Mobile, Sprint Store, Kroger grocery and pharmacy, and Toys"R"Us toy store for convenient shopping.
Which government and emergency services are located near McDonald's at this location?
Nearby you can find the Columbus Police - 1 & 18 Substation, Columbus Fire Station 24, Franklin County Board of Elections, Ohio Department of Taxation, and USPS.