McDonald's

3.5
2240 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1661 Morse Road, Columbus, OH
43229, United States

Hours

Reviews

3.5
2,240 reviews
5 stars
803
4 stars
466
3 stars
416
2 stars
185
1 star
370

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted a lack of professionalism and rudeness among staff, with many customers feeling ignored or disrespected.

Food Quality

Several reviews mentioned food being served cold, poorly prepared, or not meeting expectations, contributing to dissatisfaction.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru and during mobile order pickups.
  • WF
    Wesley Foster
    2 days ago
    5.0
    It's one of the only McDonald's who has milkshakes late at night. Friendly staff. Drive thru always fast and eating inside is fast.
  • LA
    Lexus Adel
    Dec 28, 2025
    3.0
    There was a actually fight with workers and employees as well as customers
  • LE
    Lee Eichensehr
    Dec 17, 2025
    2.0
    Went through the drive thru about 1:30 pm. Ordered a quarter pounder with cheese and had to pull up to wait. Waited over 5 minutes and when I got home and opened the package it looked like they'd thrown it on the floor! Meat patty was broken, patty, cheese and condiments were more than half off of the bun. It was a mess and impossible to pick up an eat. I'm done with that restaurant!
  • KS
    Klarissa Smith
    Dec 10, 2025
    1.0
    Did a curbside order and someone pushed it through before I was even here. I went through drive through instead. Workers looked high out of their minds and didn't know what I was asking for. I absolutely hate coming to this location, truly
  • RT
    Robin Taylor
    Dec 8, 2025
    1.0
    I can't call them and I order happy meal for my daughter and paid for cheese and they didn't add I try to call but busy. No way the busy. Very disappointed. Order number 1673 I hope y'all will do better n not take people money and give them what they pay for.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's located at 1661 Morse Road, Columbus, OH?

McDonald's at 1661 Morse Road operates daily from 5:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 11:30 PM.