McDonald's

3.2
1673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
1972 N High St, Columbus, OH
43201, United States

Hours

Reviews

3.2
1,673 reviews
5 stars
509
4 stars
283
3 stars
346
2 stars
148
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences of incorrect orders and long wait times.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.

Atmosphere

The presence of homeless individuals and a chaotic environment were noted as significant concerns, making some customers uncomfortable.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, leading to a mixed perception of food quality.
  • MW
    Marcia Williamson
    2 days ago
    1.0
    Fries were cold and quarter pounder was the worst I've ever had.
  • HG
    Heather Glenn
    Nov 14, 2025
    5.0
    I have to say this morning the manager went out of the way to make sure that things were right. I ordered my breakfast, and it was so quick. I did make a special request to my sandwich but didn't check it as I was going to check in the car. I had no longer sat in the car and she had come outside as she realized she gave me the wrong sandwich and took back the whole bag and then brought back the correct order. Any other time, people just say oh well but she didn't. Thank you and it made for a very good start to my morning ❤️
  • SP
    Sujay Patnam
    Nov 9, 2025
    1.0
    Waited an hour for my food and when I tried to ask why people who ordered after me had already gotten thier food a lady in blue hair was giving me attidtide and disrespectful towards me
  • AL
    andrew leitch
    Oct 31, 2025
    1.0
    Probably in the running for the worst McDonalds in columbus. Staff are incompetent and never ever get orders right, you can’t walk in without at least 3 homeless people asking for money and every week some crazy person does something stupid there.
  • KP
    krish patel
    Oct 30, 2025
    1.0
    I had an online order for a fillet o fish with double patties. Paid extra for it, still got mine with one patty. Not only that, i had a large sprite but they somehow messed up my drink too and gave me a regular soda.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1972 N High St, Columbus, OH?

McDonald's at this location is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.