McDonald's

3.8
864 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1905 W Henderson Rd, Columbus, OH
43220, United States

Hours

Reviews

3.8
864 reviews
5 stars
373
4 stars
195
3 stars
133
2 stars
56
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of orders.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others complained about cold or poorly prepared food.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Concerns about cleanliness, particularly in restrooms, with reports of unsanitary conditions.

Speed of Service

Service speed varies significantly; some customers experienced long wait times, especially during peak hours.
  • VW
    Vinnie Wasmus
    Dec 4, 2025
    4.0
    Kinda impersonable using kiosk ,but you can order at counter your choic. Coffees are good but a little pricey at $3.99 for medium.
  • RR
    Reviewer
    Dec 1, 2025
    1.0
    Worst costumer service asked for my receipt she said go around the drive thru again it doesn’t make any sense why do go around again. First of all u should give me my receipt always. And she forgot my fries I have to go back. I order spicy chicken sandwich no pickles no sauce. 🤦‍♂️ This is my second review. I ordered four burgers/sandwiches at this McDonald’s and asked for BBQ and Buffalo sauce. The employee told me she could only give one sauce for free and I would have to pay for the other. Seriously? I’ve never had this issue anywhere else. I was just in Virginia last week and they gave sauces with no problem. I spent $20 on my order and they can’t even provide a couple extra sauces? If the store is struggling with sales, charging customers for basic condiments is not the way to fix it. This seems to be a problem only at this location, and it’s definitely disappointing. I won’t be coming back. Great job, McDonald’s management—if this is how you treat customers, I’m sure your “sales” will go up.
  • RF
    Rebecca Fares
    Nov 23, 2025
    5.0
    Calvin was great with our multiple large orders today!!
  • ET
    Eddie T
    Nov 19, 2025
    2.0
    This place has a lot wrong with it but there are a few good employees that deserve the world.. hopefully they can figure out a pay scale that works that to hire more people like them!
  • JC
    Josh Coy
    Nov 12, 2025
    4.0
    I used the mobile app to order went in got my food staff was a bit busy with the drive thru took a minute to get my meal the biscuit and gravy was delicious but a tad runny, hash brown was extremely hot and perfect so was my bagel appreciate the great experience

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1905 W Henderson Rd, Columbus?

McDonald's is open from 4:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 11:30 PM, except on Sundays when delivery starts at 6:00 AM.