McDonald's

3.8
854 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1905 W Henderson Rd, Columbus, OH
43220, United States

Hours

Reviews

3.8
854 reviews
5 stars
369
4 stars
192
3 stars
131
2 stars
56
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some praising freshness while others noted cold or poorly prepared items.

Service Consistency

Service quality varied significantly; some reviews highlighted friendly and efficient staff, while others mentioned rude behavior and slow service.

Cleanliness

The cleanliness of the restaurant received mixed feedback, with some customers noting clean conditions while others reported unsanitary restrooms.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Drive-Thru Experience

The drive-thru service was often noted as slow, with some customers expressing frustration over long wait times.
  • ET
    Eddie T
    5 days ago
    2.0
    This place has a lot wrong with it but there are a few good employees that deserve the world.. hopefully they can figure out a pay scale that works that to hire more people like them!
  • VL
    Vincent Lam
    Nov 13, 2025
    5.0
    This McDonald’s is great. The room is clean. WiFi is available. Service is fast and friendly. Zootopia II happy meal toys are on sale. I could not wait the movie after 10 years.
  • JC
    Josh Coy
    Nov 12, 2025
    4.0
    I used the mobile app to order went in got my food staff was a bit busy with the drive thru took a minute to get my meal the biscuit and gravy was delicious but a tad runny, hash brown was extremely hot and perfect so was my bagel appreciate the great experience
  • KW
    Kyle Wiehoff
    Nov 9, 2025
    4.0
    It's not the healthiest. I get breakfast burritos and scrambled eggs many mornings, and coffee. I just workout harder to offset the health factors. It tastes great, and it's very convenient in the mornings. I rack up free food on the app, so many times I swing by and grab a free fish sandwich. I get fries too sometimes, but that's a treat, because we all know you shouldn't eat a lot of non healthy food.
  • AM
    Anthony Mullen
    Nov 5, 2025
    1.0
    I redeemed points on the app for a McChicken for my daughter. When I arrive at the restraunt and click here my code disappears. This happens frequently mind you. I think no biggie because they’ve taken my name in replacement of the code. Employee at the microphone keeps repeating that I need the code and then asks me to come to the first window where there is now who I presume is the manager. I show him my receipt and he continues to tell me that I need the code even though I am showing him my receipt time stamped with date and time and my order placed for his store. He tells me I either am lying or placed it for the wrong location even though I am showing him that neither of those things are true. I drove away and went to Chick-fil-A instead. Terrible customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1905 W Henderson Rd, Columbus?

McDonald's is open from 4:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 11:30 PM, except on Sundays when delivery starts at 6:00 AM.