McDonald's

3.3
1682 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1524 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

3.3
1,682 reviews
5 stars
542
4 stars
334
3 stars
313
2 stars
143
1 star
350

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor customer service experiences, particularly during night shifts.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed; while some praised fresh and hot food, others complained about cold, stale, or improperly prepared items.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions, including bugs and unpleasant odors.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times, especially in the drive-thru, while others praised quick service.
  • GC
    Greco27 Castillo
    3 days ago
    1.0
    Después de las 12 de las noches . Es imposible que esta tienda tenga café .
  • TL
    Taylor Lowe
    4 days ago
    1.0
    Placed an order through the app. Store doesn’t have it. Refuses to make the order or refund it but says we can come back to get it refunded if it doesn’t go on the card? Have receipt of payment and still, won’t make food or give refund. GM was horribly rude.
  • LS
    Luis Leon Da Silva
    Nov 15, 2025
    5.0
    Good service. Everything is very clean. The boys are fast The order was correct. Thanks you .
  • SD
    Sidney Demette
    Oct 20, 2025
    2.0
    We’ve had nothing but problems every time we go. First of all the staff don’t understand you, getting your order wrong every time. Secondly we never get the right products for this monopoly. The large drinks come with the peel, tonight they didn’t. The spicy chicken comes with the peel guess what it didn’t. Come on people how hard is it to follow directions? Why can’t you hire people that can understand English?
  • TT
    Tami Thompson
    Oct 12, 2025
    5.0
    It's not very often that you to a fast food restaurant & when you leave you think, "Wow I had such a great experience I need to go leave them a good review!" but that's exactly what we had at this McDonald's. My husband even went in the restroom there & said that was probably the cleanest McDonald's restroom he had ever been in. We went in to order & took our food to go. The gentleman who took our order was awesome. He was just really friendly & seemed to be very knowledgeable. Our food was ready pretty quickly & everything was nice & hot. One of the best things about the experience was the food! My Big Mac was fresh & hot and you was well put together. Which sometimes can be an issue with Big Macs that are put together without care. Our fries were hot & cooked perfectly. I really can't say enough nice things about this restaurant & our dinner. We've already told several friends/family about what a nice experience we had. Even though there are probably a couple McDonald's restaurants closer to our house, we'll definitely be back to this one soon.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Georgesville Rd in Columbus?

McDonald's on 1524 Georgesville Rd in Columbus is open 24 hours every day of the week.

Is the drive-through at this McDonald's open all day?

Yes, the drive-through is open 24/7 every day at this location.