Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,420 reviews
5 stars
426
4 stars
209
3 stars
257
2 stars
134
1 star
394
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of orders being mishandled or not acknowledged.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food served at improper temperatures.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders, often exceeding reasonable expectations.
Food Quality
Feedback on food quality was mixed, with some customers praising hot and fresh meals, while others reported stale or poorly prepared items.
Cleanliness and Environment
Several reviews noted unsanitary conditions, including dirty facilities and the presence of vagrants around the location.
- BDBrian Dunno2 days ago2.0Stopped here twice now and only ordered a 10 piece nugget and had to wait over 20 mins for fast food in the drive thru no less
- JJJobe JarvisNov 14, 20255.0I always like the service 🐕🦺 n the guess experience
- BMBig MikeNov 5, 20251.0easily top 3 worst mcdonalds i’ve ever been to. dont expect to pay regular McDonalds prices either lol , somehow their items are more expensive than any other mcdonalds…
- JGjerrod granthamNov 1, 20255.0Halloween 2025 after an arduous journey to the graveyard where we almost died. My kind friend Eddie offered to pay for my meal. I pulled up and they said the McLobster was back on the menu. I proceeded to order 3 heafty servings "extra wet with dry dumplings" and they served me the most discharged into sandwich I've ever seen. It was amazing, and I have stolen the recipe for myself! My kids love it and they even hope one day they will get their own blue rambutnenek to eat on while they raise some chidren
- SNSarah NicoleOct 26, 20251.0The night time manager, she was heavier set, was just utterly ride for no reason. Also told me that they didnt serve coffee till 3 am and told me i had to cancel my order. If you dont like your job then find a new one. Wont be returning.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1589 W Broad St, Columbus, OH?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru at this location is open 24/7, every day of the week.
What delivery and pickup options are available at this McDonald's?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery online via their delivery URL or use the McDonald's app available on iOS and Android.
What forms of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any other fast food restaurants near McDonald's at 1589 W Broad St?
Yes, nearby fast food restaurants include Arby's, Taco Bell, White Castle, and Subway, providing variety for dining options.
What nearby amenities might be useful when visiting this McDonald's?
Nearby amenities include CVS Pharmacy for health-related needs, and the United States Postal Service for mailing services, both within close proximity.
Can I find lodging options near this McDonald's?
Yes, Motel 6 Columbus, Knights Inn Downtown Columbus, and Knights Inn Columbus at Broad St are nearby lodging options.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, this location provides free WiFi and supports mobile ordering through their app and website.