McDonald's

3.2
1840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1455 Cassady Ave, Columbus, OH
43219, United States

Hours

Reviews

3.2
1,840 reviews
5 stars
537
4 stars
349
3 stars
369
2 stars
167
1 star
418

What are people saying?

AI-generated from recent customer reviews

Service Speed

Some customers reported quick service, while others experienced long wait times and poor order accuracy.

Food Quality

Mixed reviews on food quality; some praised hot and fresh meals, while others complained about cold, improperly prepared, or unhealthy food.

Staff Attitude

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and dismissive.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

The restaurant was noted for being clean by some, but others reported unpleasant odors and unsanitary conditions.
  • GR
    Glenn RainCrow
    1 day ago
    2.0
    Always getting the orders wrong. Or instead of giving me a new cup and different pour of coke, I got a large Coke in two cups. So, where was that broken cup sitting? Did any counter filth get into the cup before they put the coke in the cup? This franchise McDonald's needs to be looked at from corporate. Generally speaking all of the McDonald's in Mansfield Ohio do a poor job across the board.
  • AT
    Asia Thompson
    Nov 9, 2025
    1.0
    10 people on shift and take 30 mins for a order and than the order is incorrect
  • RP
    Ryan Paris
    Nov 9, 2025
    2.0
    Not clean, nor efficient. Meal said it was ready in app and did not come out until 5 minutes later. This place is definitely a 3.2
  • CS
    Chris Stewart
    Oct 25, 2025
    1.0
    Why Is it every time I order food it takes over 30 minutes to make it. It's also expensive, unhealthy, and borderline illegal that you can raise the prices for delivery plus have a delivery fee. The monopoly game is running and there are items that you could buy with the stickers and they promote this but when you get it, the stickers no longer exist. So you wasted the money to buy a specific product for the chances of winning a fairy tale prize. Everyone of the items in the picture is supposed to have a sticker but only one has a sticker.
  • ST
    Smart Tv
    Oct 18, 2025
    1.0
    My family and I ate here lastnight, y’all I had fish meal, they had 5 dollars meal, when I say five minutes after eating I was on the toilet with a trash can for hours, I just informed management her response was she was working lastnight.lady no staff wear gloves while handling food they slide food across the table.no paper like they used back then, you get ignored if you order inside fries chicken sandwich always spoiled taste like old grease I wouldn’t wished what I just went through on no one reminded of how the White Castle burger do you.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1455 Cassady Ave, Columbus, OH?

McDonald's at 1455 Cassady Ave is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service 24/7 at this location.