McDonald's

3.1
2815 reviews
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Business Details

1020 Alum Creek Dr, Columbus, OH
43209, United States
(614) 252-8336
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1020 Alum Creek Dr, Columbus, OH
43209, United States

Hours

Reviews

3.1
2,815 reviews
5 stars
724
4 stars
508
3 stars
539
2 stars
325
1 star
719

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or incorrectly prepared items.

Customer Experience

Several customers expressed frustration with the overall experience, citing unresponsive staff and lack of attention to orders.

Operational Hours

Customers were confused about the restaurant's hours, with reports of being turned away during posted operating times.
  • EP
    Elizabeth Pina
    1 day ago
    1.0
    Please make sure you check your receipts before you leave this McDonald's on alum Creek. I handed one of the employee, a $5 bill and my credit card to do a split payment on the order. When I looked at the receipt The entire order was processed on my card and the $5 was taken . I went back into McDonald's I was told by the manager the employee was new and he didn't know how to do a split payment but he kept my $5 anyway and charged the entire order on my card .They will scam you and keep your money And the manager will act like the employees don't know what they're doing but they will pocket your money. So please just make sure you check your receipt
  • TS
    Therp Sajik
    2 days ago
    2.0
    Expect something burnt on almost every order on the weekends. Then, when you politely ask for a replacement they stare blankly at you. Not a great feeling when they make you feel like you are being unreasonable. Went back the next day. I paid for the first review. No condiments and no napkins and things wrong.
  • DY
    Dawit Yimer
    3 days ago
    1.0
    This place make kids seerk . not fresh burger. Advanced any one don't go three.
  • NF
    Noah Fate-Bolognone
    Jan 3, 2026
    5.0
    This McDonald's location is a nice one. It has great service and the food is always hot and fresh. Been to this one several times. Only problem is that it is hard to get out of
  • KO
    Kenneth O'Donnell
    Dec 26, 2025
    2.0
    Attitude. . . My present was an inconvenience. No idea what the food quality was. I didn't wait to find out. If they can't have a conversation during an order to find out. . . Then I have no intention of finding out further
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1020 Alum Creek Dr, Columbus?

McDonald's is open 24/7 every day of the week, from midnight to 11:59 PM.

Does McDonald's offer delivery and pickup services?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.