Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,795 reviews
5 stars
714
4 stars
506
3 stars
537
2 stars
322
1 star
716
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the overall quality.
Staff Attitude
Feedback indicated a lack of professionalism and courtesy among staff, with some customers experiencing rude behavior and dismissive attitudes.
Operational Problems
Customers noted inconsistencies in hours of operation, with some reporting that the restaurant was closed during advertised hours or not taking orders when expected.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness both inside the restaurant and in the restrooms, contributing to a negative dining experience.
- RCRicardo Conley1 day ago1.0They are not giving your change and the manager says call the owner if you have any concerns. I was about to fight the whole resturant
- LHLa Niya HarrisNov 12, 20251.0The staff here is awful. They have the worst customer service. In person and in the drive through. Who ever owns this location needs to be an Undercover Boss!
- MSMark SmithNov 10, 20251.0Supposedly 24 hours but not. Went there at 4am before work only to be told they’re not taking any orders with no explanation.
- JMJoseph MooreNov 1, 20251.0This is the second time I've gone there after work at 10:00 pm. I sat at the speaker for 11 minutes before pulling off. Last time I sit there for 15 minutes and no one took my order. When I pulled around to where the window was. There was five people just standing in there talking and laughing. Nobody came to the speaker to tell us the systems were down or anything. This is the second time in a month this has happened. This is the worst McDonald's on the planet
- RPR.U PISSEDNov 1, 20252.0What has happened to this McDonald's it was good but for the last month or so the service has been terrible the food and drinks were not right it took almost 20 minutes to get the food and I had to go in and get it after being told to pull up to the third window I just hope they get their stuff together their the closest to me
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1020 Alum Creek Dr, Columbus?
McDonald's is open 24/7 every day of the week, from midnight to 11:59 PM.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's location at 1020 Alum Creek Dr has a drive-through open 24/7.
How can I order food from McDonald's online?
You can order food through the McDonald's App, or via their delivery website at https://mcdonalds.order.online/business/-5579.
Does McDonald's offer mobile apps for ordering?
Yes, McDonald's offers apps available on the Apple App Store and Google Play Store for easy ordering.
What are some nearby fast food restaurants around McDonald's at 1020 Alum Creek Dr?
Nearby fast food options include Alum Creek McDonalds, White Castle, and Rally's at 1940 East Livingston Avenue, providing more dining choices in the area.
Are there convenient services near McDonald's for customers driving to the location?
Yes, nearby services include Marathon and Shell gas stations, as well as car wash facilities like Glove Wash and Anchor Carwash Alum Creek, for a convenient stop before or after your meal.
What nearby entertainment options are available close to McDonald's?
The Cloak & Dagger Dinner Theatre offers music and live entertainment near McDonald's for a fun outing before or after dining.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program, where you can earn points towards free food.