Mastro's Steakhouse

4.2
219 reviews

About

Fine Dining RestaurantSteak HouseRestaurant
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Mastro's Steakhouse
3965 New Bond Street, Columbus, OH
43219, United States

Hours

Reviews

4.2
219 reviews
5 stars
149
4 stars
17
3 stars
17
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by various staff members, particularly highlighting servers like Christian and Kay for their attentiveness and professionalism.

Food Quality

While many diners enjoyed the food, particularly the steaks and seafood, there were notable complaints about inconsistency in cooking and seasoning, with some dishes falling short of expectations.

Atmosphere

The restaurant's ambiance received mixed reviews; while some appreciated the elegant setting and live music, others found the noise level too high and the seating arrangements cramped.

Management Issues

Several reviews pointed out issues with management, particularly regarding dress code enforcement and handling customer complaints, which detracted from the overall dining experience.

Value for Money

The restaurant is considered pricey, and opinions varied on whether the quality of food and service justified the cost, with some customers feeling it did not meet their expectations for a high-end dining experience.
  • SC
    Shenequa Chapman
    5 days ago
    4.0
    The food was very good. I had the sea bass and it was amazing. The scallops appetizers were great
  • MC
    M.L. C
    Nov 15, 2025
    5.0
    Top 3 best steaks I've had. The filet is seasoned so well an do tender. I like the atmosphere. I like that you get the Shaker with the cocktail. The garlic potatoes were so good an the creamed corn was so good. The wagyu meatballs were different but not bad, huge an maybe a mushroom taste? the Lobster wasn't bad either. The waiter was so sweet an helpful to our table. It was basically 200 with tip for 2 drinks, a meal with upgraded topping an 1 side. Pricey for sure but the food was heavenly. Would love to come back some time again.
  • ML
    Martie Longoria
    Nov 10, 2025
    5.0
    Great wait staff, great food they got new wine with the 3 grapes blend, its great its a must try! FOOD IS GREAT!!!
  • DM
    Denise McClintock
    Nov 3, 2025
    3.0
    We made reservations and went for the first time to Mastro's at Easton in Columbus on Friday October 31st. The positives: -Brad! Brad is an excellent server and made our evening enjoyable. Attentive and was there when we needed something and not overly attentive. Pacing of service was excellent. Can't say enough good things about Brad:) -Drinks, the wine was delicious and Brad made good recommendations. My husband, who is very particular about how his drink is made, was very happy. -We had the creamed spinach which was very tasty. The negatives: -Both of our mains were not very good. I'm not sure if the fish wasn't very fresh or if it wasn't prepared properly neither the Jerk Spiced Grouper or the Chilean Sea Bass were enjoyable. Like not enjoyable at all, just edible. We didn't send our meals back, because that's just annoying and I know they would make it right, but I expect my meal at a restaurant such as Mastro's to be wonderful on the first try. That said we may give them another chance and try the steak but all things said we were very disappointed.
  • TO
    TRINICA O'BRYANT
    Oct 26, 2025
    5.0
    Service @ Mastro’s was TOP TIER! Our server, Kay was excellent! She welcomed us the moment we were seated & wished us a Happy Anniversary! Kay provided excellent menu suggestions, was knowledgeable about menu options, all of which tantalized our taste buds! Thank you Kay for your expertise and making our Anniversary dinner one to remember!

Frequently Asked Questions About Mastro's Steakhouse

Does Mastro's Steakhouse accept reservations?

Yes, Mastro's Steakhouse accepts reservations. You can make a reservation through their website.

What are the dining hours for Mastro's Steakhouse?

Mastro's Steakhouse is open daily from 4:00 pm. Hours vary between 9:00 pm and 10:00 pm depending on the day, with extended hours on Thursday through Saturday until 10:00 pm.