Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
1,523 reviews
5 stars
894
4 stars
278
3 stars
100
2 stars
71
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Product Availability
Customers frequently reported that popular donuts were out of stock, even when ordered in advance, leading to disappointment.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the store, including dirty floors and bathrooms, which detracted from the overall experience.
Quality of Donuts
While some customers praised the taste of the donuts, many expressed dissatisfaction with the freshness and quality, noting that some donuts were stale or poorly made.
Operational Issues
Customers experienced issues with the store's hours, including being closed during advertised times and long wait times due to understaffing.
- JCJac CYNov 16, 20251.0Looking for 0 stars, drove 20 min to get there, no strawberry donuts!, seems they only had leftovers donuts from early morning or some other days.
- RERichard EakenNov 16, 20255.0Great donuts and great experience all the windows to be able to see the donuts being made. Very cool
- LHLarry HallNov 13, 20255.0They handed me a glazed donut hot off the conveyer as soon as I walked in. YUM!
- AAAlex AlfordNov 8, 20251.0This location never has the doughnuts they advertise and the customers service is some of the worst, their employees are absolutely terrible, rude to customers, and to each other. We stopped to get a pack of doughnuts today asked for a 6 pack and the girl taking the order responded with “I guess” we started to tell her the order and was immediately cut off and told she didn’t have those as she listed off the 3 they did have and then started yelling at a coworker. We politely said thank you but we would wait and drove off. Unfortunately this has not been an isolated event the past several times we have stopped they have been mostly out of every doughnut except the original and their customer service has been awful.
- MSMichael StellaOct 31, 20251.0I ordered online a day in advance. My order was not correct. The rude employee could care less, would not offer my money back, and said if I wanted anything different it would be about an hour. Considering these are the worst donuts you can buy, they seem to have matched their service to their products.
Frequently Asked Questions About Krispy Kreme
What are the standard opening hours for in-store dining at Krispy Kreme Columbus?
Krispy Kreme Columbus is open for in-store dining from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
When is the Krispy Kreme Columbus drive-through open?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, extending to 11:00 PM on Friday and Saturday.
What are the delivery hours for Krispy Kreme Columbus?
Delivery is available daily from 6:15 AM to 8:45 PM, with extended hours until 9:45 PM on Fridays and Saturdays.
Can I order online for pickup or delivery at Krispy Kreme Columbus?
Yes, you can order online for pickup or delivery through their ordering site at https://ordering.krispykreme.com/.
What payment methods are accepted at Krispy Kreme Columbus?
They accept American Express, cash, Discover, Mastercard, and Visa for payments.
Does Krispy Kreme Columbus offer drive-through service?
Yes, the location offers drive-through service with extended hours until 10:00 PM or 11:00 PM depending on the day.
What special treats or events can customers expect at Krispy Kreme Columbus?
Customers can enjoy the original glazed doughnuts fresh during hot light hours and special Cinnamon Roll Sundays weekly, along with seasonal collections and new coffee offerings.
If I am visiting Krispy Kreme, what nearby restaurants could I try after?
Nearby you can find Cumin Indian Restaurant, Qdoba Mexican Restaurant, Murphy McFlips bar and pub, Blue Santa Mexican Restaurant, and Godavari Columbus halal restaurant for diverse dining options.
Are there other dessert or donut shops near Krispy Kreme Columbus?
Yes, there's another Krispy Kreme nearby as well as establishments like Fox's Pizza Den and Domino's for pizza and desserts.
What other services can I find near Krispy Kreme Columbus besides food?
In addition to restaurants, nearby services include Family First Vision Care at Polaris Parkway Pearle optometrist, Sola Salon Studios and Holiday Hair salons, and medical centers like EnLite Clinics.