Krispy Kreme

3.7
767 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3690 W Dublin-Granville Rd, Columbus, OH
43235, United States

Hours

Reviews

3.7
767 reviews
5 stars
385
4 stars
131
3 stars
58
2 stars
32
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.

Product Availability

Customers frequently reported that the store was out of various donuts, including specialty items, leading to disappointment.

Cleanliness

Several reviews mentioned that the store was dirty and unkempt, with unsanitary conditions noted.

Order Fulfillment

Many customers experienced issues with online orders being canceled or incorrect orders being fulfilled.

Quality of Donuts

While some customers praised the quality of the donuts, others noted that they were often stale or not fresh.
  • RR
    Robert Reschar
    Nov 13, 2025
    5.0
    Got some hot and fresh. So good!
  • TH
    Tahtijana Howard
    Nov 13, 2025
    1.0
    This location just needs to be shut down. They're never busy but make you wait in the drive thru to order for minutes at a time. The customer service here is so bad it's unreal. They won't honor points at all. They can't scan anything. And won't honor coupons. Holes in the parking lot. I travel just to go to a different one.
  • MM
    Maira Machrouh
    Nov 4, 2025
    5.0
    I went yesterday November 3 2025, around 2:30 pm, is a old lady very sweet there ,like this people can go happy to buy doughnuts 🍩.
  • SS
    Sheryl
    Oct 31, 2025
    4.0
    The donuts are always wonderful! They are very much over-priced, however!! Also, I had intended to order a one dozen variety pack; but they were out of the first three types I tried to order😣! (This was in the early-mid afternoon, not late at night!)
  • LC
    laura cooper
    Oct 21, 2025
    5.0
    Delish! We get them everytime we are in town.

Frequently Asked Questions About Krispy Kreme

What are the delivery hours for Krispy Kreme in Columbus?

Delivery is available Monday through Thursday and Sunday from 6:15 AM to 8:45 PM, and on Friday and Saturday from 6:15 AM to 9:45 PM.

When is the Krispy Kreme drive-through open?

The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.