Krispy Kreme

3.7
779 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3690 W Dublin-Granville Rd, Columbus, OH
43235, United States

Hours

Reviews

3.7
779 reviews
5 stars
389
4 stars
132
3 stars
58
2 stars
34
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Product Availability

Customers frequently reported that the store was out of various donut flavors, including specialty items, leading to disappointment.

Quality of Donuts

While some customers praised the freshness and taste of the donuts, others complained about receiving stale or old donuts.

Cleanliness

Several reviews mentioned that the store was dirty, with unclean tables and unsanitary conditions.

Management Issues

There were complaints about management and staff behavior, with some customers noting a lack of professionalism and poor handling of orders.
  • CS
    Crystal Severance
    2 days ago
    5.0
    It's always good food. The building it starting to get run down but they always have fresh donuts and decent employees.
  • JL
    Julian Lavine
    6 days ago
    2.0
    always run out of custard, dont know why; sometimes on one pick up the phone on Tuesday even if you called for more than 10 times in one day. :)
  • JM
    johnny M.
    Dec 31, 2025
    1.0
    It was horrible. New Year’s Eve. My kids wanted to eat doughnuts and we live in Marysville which doesn’t have any doughnut shops. So we drove for forty minutes just to get them. Once we arrived it had an empty sheet of paper. Door was unlocked so we enter and are greeted by a woman. She yelled asking what we were doing in here. Then she clapped and shooed us out while saying didn’t you read the sign. Turns out that sheet of paper was a sign saying drive through only, Just that it was backwards. Somebody else had walked in as well being just as confused as we were. Not even a please. Not even a thank you. Just shooing us else like some animals. It wouldn’t be that Much of a problem if we weren’t Latin American and it seemed personal. Just straight up disrespectful. I’m never taking my kids to that Krispy Kreme again.
  • JK
    Jacob Kearney
    Dec 31, 2025
    1.0
    Ordered one maple donut, raw in the middle I don’t normally waste my time with reviews but it’s Always something with this location and this is my personal reminder to not go back.
  • JN
    Jessica N
    Dec 21, 2025
    1.0
    Came here at 7:20 am and the employees just looked at us standing at the door. Did not let us in so we left.

Frequently Asked Questions About Krispy Kreme

What are the delivery hours for Krispy Kreme in Columbus?

Delivery is available Monday through Thursday and Sunday from 6:15 AM to 8:45 PM, and on Friday and Saturday from 6:15 AM to 9:45 PM.

When is the Krispy Kreme drive-through open?

The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.