Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
779 reviews
5 stars
389
4 stars
132
3 stars
58
2 stars
34
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Product Availability
Customers frequently reported that the store was out of various donut flavors, including specialty items, leading to disappointment.
Quality of Donuts
While some customers praised the freshness and taste of the donuts, others complained about receiving stale or old donuts.
Cleanliness
Several reviews mentioned that the store was dirty, with unclean tables and unsanitary conditions.
Management Issues
There were complaints about management and staff behavior, with some customers noting a lack of professionalism and poor handling of orders.
- CSCrystal Severance2 days ago5.0It's always good food. The building it starting to get run down but they always have fresh donuts and decent employees.
- JLJulian Lavine6 days ago2.0always run out of custard, dont know why; sometimes on one pick up the phone on Tuesday even if you called for more than 10 times in one day. :)
- JMjohnny M.Dec 31, 20251.0It was horrible. New Year’s Eve. My kids wanted to eat doughnuts and we live in Marysville which doesn’t have any doughnut shops. So we drove for forty minutes just to get them. Once we arrived it had an empty sheet of paper. Door was unlocked so we enter and are greeted by a woman. She yelled asking what we were doing in here. Then she clapped and shooed us out while saying didn’t you read the sign. Turns out that sheet of paper was a sign saying drive through only, Just that it was backwards. Somebody else had walked in as well being just as confused as we were. Not even a please. Not even a thank you. Just shooing us else like some animals. It wouldn’t be that Much of a problem if we weren’t Latin American and it seemed personal. Just straight up disrespectful. I’m never taking my kids to that Krispy Kreme again.
- JKJacob KearneyDec 31, 20251.0Ordered one maple donut, raw in the middle I don’t normally waste my time with reviews but it’s Always something with this location and this is my personal reminder to not go back.
- JNJessica NDec 21, 20251.0Came here at 7:20 am and the employees just looked at us standing at the door. Did not let us in so we left.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours for Krispy Kreme in Columbus?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 8:45 PM, and on Friday and Saturday from 6:15 AM to 9:45 PM.
When is the Krispy Kreme drive-through open?
The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours for orders at this Krispy Kreme location?
Pickup is available Monday through Thursday and Sunday from 6:00 AM to 8:45 PM, and on Friday and Saturday from 6:00 AM to 9:45 PM.
Where is the Krispy Kreme located in Columbus, OH?
It is located at 3690 W Dublin-Granville Rd, Columbus, OH 43235, USA.
Which payment methods does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Krispy Kreme serve breakfast and coffee?
Yes, this location serves breakfast and a variety of coffee drinks including hot, iced, and frozen coffees.
Is there a Krispy Kreme mobile app available for ordering?
Yes, you can order via the Krispy Kreme app available on both Android and iOS devices.
Are there any nearby restaurants where I can eat before or after visiting Krispy Kreme?
Yes, nearby restaurants include Chili's Grill & Bar, It's Just Wings, The Trattoria, Golden Corral Buffet and Grill, Joe's Crab Shack, and Panera Bread, offering a variety of dining options close to Krispy Kreme.
What nearby stores could I visit for shopping while at Krispy Kreme?
Nearby shopping options include Justice and OshKosh B'Gosh for children's clothing, Victoria's Secret & PINK for lingerie and apparel, and Barnes & Noble bookstore and coffee shop.
Are there nearby services that complement a visit to Krispy Kreme?
Yes, nearby services include UPS Alliance Shipping Partner for shipping needs, Tommy's Express® Car Wash and Blue Sky Car Wash for vehicle care, and Top Nails for beauty and spa services.