Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.
Numerous reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.
Product Availability
Customers frequently reported that the store was out of various donuts, including specialty items, leading to disappointment.
Cleanliness
Several reviews mentioned that the store was dirty and unkempt, with unsanitary conditions noted.
Order Fulfillment
Many customers experienced issues with online orders being canceled or incorrect orders being fulfilled.
Quality of Donuts
While some customers praised the quality of the donuts, others noted that they were often stale or not fresh.
RR
Robert Reschar
Nov 13, 2025
5.0
Got some hot and fresh. So good!
TH
Tahtijana Howard
Nov 13, 2025
1.0
This location just needs to be shut down. They're never busy but make you wait in the drive thru to order for minutes at a time. The customer service here is so bad it's unreal. They won't honor points at all. They can't scan anything. And won't honor coupons. Holes in the parking lot. I travel just to go to a different one.
MM
Maira Machrouh
Nov 4, 2025
5.0
I went yesterday November 3 2025, around 2:30 pm, is a old lady very sweet there ,like this people can go happy to buy doughnuts 🍩.
SS
Sheryl
Oct 31, 2025
4.0
The donuts are always wonderful! They are very much over-priced, however!!
Also, I had intended to order a one dozen variety pack; but they were out of the first three types I tried to order😣! (This was in the early-mid afternoon, not late at night!)
What are the delivery hours for Krispy Kreme in Columbus?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 8:45 PM, and on Friday and Saturday from 6:15 AM to 9:45 PM.
When is the Krispy Kreme drive-through open?
The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours for orders at this Krispy Kreme location?
Pickup is available Monday through Thursday and Sunday from 6:00 AM to 8:45 PM, and on Friday and Saturday from 6:00 AM to 9:45 PM.
Where is the Krispy Kreme located in Columbus, OH?
It is located at 3690 W Dublin-Granville Rd, Columbus, OH 43235, USA.
Which payment methods does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Krispy Kreme serve breakfast and coffee?
Yes, this location serves breakfast and a variety of coffee drinks including hot, iced, and frozen coffees.
Is there a Krispy Kreme mobile app available for ordering?
Yes, you can order via the Krispy Kreme app available on both Android and iOS devices.
Are there any nearby restaurants where I can eat before or after visiting Krispy Kreme?
Yes, nearby restaurants include Chili's Grill & Bar, It's Just Wings, The Trattoria, Golden Corral Buffet and Grill, Joe's Crab Shack, and Panera Bread, offering a variety of dining options close to Krispy Kreme.
What nearby stores could I visit for shopping while at Krispy Kreme?
Nearby shopping options include Justice and OshKosh B'Gosh for children's clothing, Victoria's Secret & PINK for lingerie and apparel, and Barnes & Noble bookstore and coffee shop.
Are there nearby services that complement a visit to Krispy Kreme?
Yes, nearby services include UPS Alliance Shipping Partner for shipping needs, Tommy's Express® Car Wash and Blue Sky Car Wash for vehicle care, and Top Nails for beauty and spa services.