Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
799 reviews
5 stars
343
4 stars
106
3 stars
65
2 stars
58
1 star
227
What are people saying?
AI-generated from recent customer reviews
Product Quality
Many customers reported that the donuts were stale, not fresh, and lacked variety, with some stating they were cold or looked old.
Service Issues
Numerous reviews highlighted poor customer service, including staff being unhelpful, rude, or inattentive, and issues with incorrect orders.
Operational Hours
Customers frequently noted discrepancies with the posted hours, mentioning that the store was closed during listed hours or had limited availability.
Management Changes
Some reviews indicated that the location is under new management, with mixed feedback on whether this has improved the overall experience.
- BBBrianJan 4, 20261.0I used to go here a lot but hadn't been there in a couple of weeks because lately it seems like all they have are glazed donuts. Granted its a variety of glazed like chocolate mixed and such but thats it, no kreme or custard filled or any other variety. That was usually the case on Sundays but it had become the same on other days as well. Today I stopped in for the first time in a couple of weeks, and still just glazed with 2 cookies and cream donuts and 6 raspberry filled. This was around 10 a.m. too so it's not like everything was out by that time. So it looks like i'm just going to have to start giving my money to a competitor because if I wanted Krispy Kreme glazed, I can go to any number of gas stations and get them.
- TLThe Eternal Vacations, LLCDec 31, 20251.0All of the doughnuts, except glazed, were unavailable. This is typically the case, even early in the day. Management never calls back. Hoping someone from HQ reaches out with a contact.
- NMNathaniel MooreDec 26, 20251.0I have tried to get donuts here 4x now. They have tasted terrible/ I've had a bad experience every time. I even went at open time before work 2x and had to sit for 10 min before anyone would answer then got one day old donuts. The last few times I have been, they have been out of all of their donuts. Today, tried again and was informed they do not make donuts at this location and they get a daily amount of donuts from another location .
- CScindy smithDec 16, 20251.0Not opened during hours listed online. Listed as open 7a on Tuesday. By 7:02a not open, not a light on or a single employee car in the parking lot. Myself and 2 others car pulled drove through trying to make a purchase. Terrible. Would not recommend.
- TWTierra WrightDec 5, 20255.0This location is under new management and they have did a complete turnaround. The service and donuts are awesome!! The management and the two ladies working 12/4/25 were very helpful with my order of 38 dozen donuts. They even made a special for our kiddos that they will receive a free donut up to 6 with a paper grade card of A's. Great incentive for my students! We will only patreonize this location.
Frequently Asked Questions About Krispy Kreme
What are the regular store hours for Krispy Kreme at 6990 E Broad St, Columbus?
Krispy Kreme is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.
What are the delivery hours for Krispy Kreme in Columbus?
Delivery is available daily from 6:15 AM to 8:45 PM on weekdays and Sunday, and until 9:45 PM on Fridays and Saturdays.
When is the drive-through open at Krispy Kreme on E Broad St?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
What are the pickup hours for Krispy Kreme in Columbus?
Pickup orders can be made from 6:00 AM to 8:45 PM Monday through Thursday and Sunday, and until 9:45 PM on Fridays and Saturdays.
What types of payment does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Krispy Kreme offer any special treats or seasonal items?
Yes, Krispy Kreme offers the iconic Original Glazed® Doughnut fresh during hot light hours, and Cinnamon Roll Sundays weekly, as well as seasonal and holiday collections.
Is Krispy Kreme located near any other dining options?
Yes, nearby dining options include Taco Bell, Skyline Chili, Wendy's, Charleys Philly Steaks, and Subway, offering variety if you want to explore different cuisines.
Are there any nearby services that could be convenient when visiting Krispy Kreme?
Yes, nearby services include The UPS Store 2649 for shipping needs, Sprint Store for mobile phones, and Opus Virtual Offices for rental and real estate services.
Which nearby places offer automotive services close to Krispy Kreme?
For automotive needs near Krispy Kreme, options include Jiffy Lube, AAA Car Care Plus Reynoldsburg, Boyd's Tire & Service, and BP gas stations.
Does Krispy Kreme offer any apps for ordering or information?
Yes, Krispy Kreme has an Android app available on Google Play and an iOS app available on the Apple App Store for ordering and updates.