Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Columbus.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
789 reviews
5 stars
341
4 stars
104
3 stars
65
2 stars
58
1 star
221
What are people saying?
AI-generated from recent customer reviews
Product Freshness
Many customers reported receiving stale or cold donuts, with several stating that the location no longer makes fresh donuts on-site.
Service Quality
While some reviews praised the friendly and helpful staff, many others highlighted poor service, including long wait times and unacknowledged customers.
Limited Selection
Customers frequently noted that the store was out of popular donut varieties and had a limited selection available, often leading to disappointment.
Pricing Concerns
Several reviews mentioned high prices for the quality of donuts received, with some feeling that the cost was not justified.
Store Condition
Feedback indicated that the store appeared uninviting, with reports of cleanliness issues and a lack of proper signage.
- RKRyan KrollNov 10, 20251.0Only had 4 kinds of doughnuts to pick from. When walking in a worker was there in the lobby with a baby and guy eating. Not sure if it was break time or not. When we walked in she put her fork down and started to walk up when another lady from the back of the lobby got up and walk behind the counter. Would not recommend this location. Polaris is a better location or if you get it from the gas station because at this location they don’t make it there so it’s delivered the same as grocery store or gas station.
- BFBianca FouchNov 9, 20251.0$11 for half a dozen of stale donuts. I want a refund.
- JAJoan AdkinsOct 18, 20251.0I drove quite a distance to get warm donuts. Idk where they got these donuts but they had been refrigerated possibly frozen. And they were wet! No glaze just wet donuts. Never again. I drove all the way home before I realized that I got ripped off.
- ISIsabella SchafferOct 4, 20252.0*This location does not serve hot and fresh donuts* which is unbelievably disappointing. To clarify- the donuts are not old, they are just not fresh and thats kind of KK's whole shtick, no? They were also out of all coffee flavors save for maybe 4 of them. So, no autumn flavors or specialty flavors. The service was good. They were as helpful as they could be. Still not happy. Makes me not want to go to any other locations for fear they do this too.
- KTKat ThompsonSep 29, 20251.0I get home and open the overpriced half dozen I got, and they really gave me a stale barely any filling donut 🤮 it should definitely look like the other one they gave me that was clearly not old like most of the ones tasted. Wow. Definitely won't ever go to Krispy Kreme again and support local.
Frequently Asked Questions About Krispy Kreme
What are the regular store hours for Krispy Kreme at 6990 E Broad St, Columbus?
Krispy Kreme is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.
What are the delivery hours for Krispy Kreme in Columbus?
Delivery is available daily from 6:15 AM to 8:45 PM on weekdays and Sunday, and until 9:45 PM on Fridays and Saturdays.
When is the drive-through open at Krispy Kreme on E Broad St?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
What are the pickup hours for Krispy Kreme in Columbus?
Pickup orders can be made from 6:00 AM to 8:45 PM Monday through Thursday and Sunday, and until 9:45 PM on Fridays and Saturdays.
What types of payment does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Krispy Kreme offer any special treats or seasonal items?
Yes, Krispy Kreme offers the iconic Original Glazed® Doughnut fresh during hot light hours, and Cinnamon Roll Sundays weekly, as well as seasonal and holiday collections.
Is Krispy Kreme located near any other dining options?
Yes, nearby dining options include Taco Bell, Skyline Chili, Wendy's, Charleys Philly Steaks, and Subway, offering variety if you want to explore different cuisines.
Are there any nearby services that could be convenient when visiting Krispy Kreme?
Yes, nearby services include The UPS Store 2649 for shipping needs, Sprint Store for mobile phones, and Opus Virtual Offices for rental and real estate services.
Which nearby places offer automotive services close to Krispy Kreme?
For automotive needs near Krispy Kreme, options include Jiffy Lube, AAA Car Care Plus Reynoldsburg, Boyd's Tire & Service, and BP gas stations.
Does Krispy Kreme offer any apps for ordering or information?
Yes, Krispy Kreme has an Android app available on Google Play and an iOS app available on the Apple App Store for ordering and updates.