Service Quality
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, lack of ingredients, and unsatisfactory meal preparation.
Speed of Service
Numerous reviews highlighted slow service, with many customers experiencing long wait times for both in-store orders and deliveries.
Management Issues
Several reviews pointed to poor management practices, including unpreparedness during busy times and lack of staff training.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.