Jimmy John's

3.1

249 reviews

Business Details

Sandwich Restaurant

Jimmy John's

843 W 5th, Columbus, OH

43212, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.1

249 reviews

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AI-generated from recent customer reviews

Numerous customers reported slow service, incorrect orders, and poor communication, particularly regarding delivery and phone responsiveness.

Mixed reviews on food quality; while some praised the freshness and taste, others noted stale bread and incorrect sandwich fillings.

Feedback highlighted inconsistent staff attitudes, with some customers experiencing rudeness and lack of professionalism.

Several reviews mentioned cleanliness issues within the establishment, including dirty kitchens and unsanitary conditions.

Many customers expressed frustration with delivery times, often citing long waits and orders not being fulfilled.

TA
Tracy Abbott
Dec 14, 2025
3.0
This store for the past couple months the bread has been stale or hard and crunchy
DH
Dana Holcombe
Oct 30, 2025
5.0
me and my roommate got some FIRE picklewiches. very nice staff
HB
Hallie Baker
Sep 24, 2025
5.0
I had an excellent experience at Jimmy John’s! The food was fresh, delicious, and made super fast. The bread was soft, the ingredients tasted really high quality, and everything came out exactly as I ordered. The staff was friendly, helpful, and made the whole visit easy and enjoyable. If you’re looking for a quick meal that doesn’t sacrifice quality, Jimmy John’s is definitely the place to go. I’ll absolutely be coming back!
SE
Sidney Eldridge
Sep 24, 2025
5.0
I went in on my lunch break for work and I was so pleased so see how quick and efficient the staff was I usually order here and never have a complaint the drivers are always so friendly and fast the store is always so wonderfully clean. I had a lady name Shy come help assist me and she was the most update wonderful women she helped take care of me and even made small talk no one ever does that any more just feels transactional but she made me feel see . If you want something good to eat definitely stop in 10/10
NL
Noah Li
Sep 24, 2025
5.0
Best jimmy John’s I’ve ever been to. People behind the counter are next level, freshest bread in town.