Numerous customers reported issues with incorrect orders, including missing items and wrong sandwich types.
Customer Service
Feedback on customer service was mixed; some praised friendly staff while others experienced rudeness and slow service.
Food Quality
While many customers enjoyed the freshness and taste of the food, there were complaints about unsanitary conditions and food safety.
Speed of Service
Some customers experienced delays in service, contradicting the brand's promise of 'freaky fast' delivery.
ER
Ester Ramirez
Dec 10, 2025
5.0
It’s the best I had in a while I really enjoyed eating here
PW
pamela wright
Oct 14, 2025
1.0
I ordered a Giant spicy Italian with a side of peppers. I got a Giant spicy Italian with no peppers at all not even the side. My friend ordered after me she wanted roasted with provolone ONLY and repeated it 3x. They toasted her bun she said no I didnt want the bread toasted then they made roast beef with cheddar NO I dont want cheddar I want roast beef and provolone only. Get home had no peppers at all and a sloppy mess on my sandwich and she had a jar of mayonnaise and lettuce she didnt want on her sandwich stopped together. There was a kid I believe training but the woman training him would no shut her mouth long enough to do anything and when u tried to tell her she cut you off like "I know" smh... I know to stick with grovecity store its sad when the quality of ur food is determined by the location and not the name. Never again will I go to this J,J's again it was a nightmare.. Needless to say that mess of sandwiches went in the trash!
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Brittany
Jul 25, 2025
1.0
Horrible customer service..
DD
DMRwerks
Jul 20, 2025
1.0
You want maggots, that's the place to order from, delivery super awesome and quick, delivery guys are above and beyond awesome. When you tell them what's up and you have extra living things in the food they will send you 25 dollar gift card..... How they passed food inspection no clue. Video can be found online!