Jimmy John's

3.0

181 reviews

Get Directions Call Website

Business Details

1558 N High St, Columbus, OH

43201, United States

(614) 421-8800

https://locations.jimmyjohns.com/oh/columbus/sandwiches-117.html

About

Sandwich Restaurant

Location

Jimmy John's

1558 N High St, Columbus, OH

43201, United States

Get Directions

Hours

Monday10:30 AM - 1:00 AM

Tuesday10:30 AM - 1:00 AM

Wednesday10:30 AM - 1:00 AM

Thursday10:30 AM - 2:00 AM

Friday10:30 AM - 2:00 AM

Saturday10:30 AM - 2:00 AM

Sunday10:30 AM - 1:00 AM

.CoreHours div[style="min-height:1.5em"] { display: none !important; } .CoreHours div[style="min-height:10.5em"] { display: none !important; }

Reviews

3.0

181 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely slow delivery times, with many orders taking over an hour or not arriving at all.

Customer Service

Feedback indicates poor customer service, including unresponsive staff and rude interactions when customers attempted to inquire about their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Staff Performance

While some customers praised individual staff members for their kindness and service, overall staffing issues were noted, with reports of being understaffed.

Food Quality

The quality of the food received mixed reviews, with some customers enjoying their sandwiches while others complained about incorrect or poorly made items.

CW
crystal wilson
Dec 19, 2025
4.0
Midnight “Winter hours”, with all the lights on at 12:30. 😒
SM
S Moriarty
Dec 16, 2025
1.0
Overall, very slow and uncaring. Placed an order for delivery at 5:45pm, giving them a good hour to get to me before my break was finished. This location is less than 10 minutes from me, but as I am at a hospital, I park farther away in a garage and cannot get it in my 30 minute break time. Found out they didn’t even make my order until 6:30pm, when my break starts. On top of that, the uber driver wasn’t even going to deliver it until almost 8pm. When I called the store the person didn’t introduce himself or really want to help me. He just said he’d refund it and then hung up. Genuinely worst service I’ve had at a Jimmy John’s, every location I’ve been to is so friendly and fast compared to this. Absolutely not freaky fast.
PB
Phillip Biondo
Dec 2, 2025
5.0
They have low reviews but I just got amazing service from the 2 dudes working. Absolutely the best.
KE
Kate E
Nov 2, 2025
1.0
Yall need to fire whoever was working tonight he’s actively turning away paying customers just to be lazy