Jimmy John's

2.8
215 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4860 Sawmill Rd, Columbus, OH
43235, United States

Hours

Reviews

2.8
215 reviews
5 stars
66
4 stars
27
3 stars
8
2 stars
17
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned poor food quality, including stale bread and incorrect sandwich preparations.

Staff Behavior

Multiple customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Delivery Problems

Many customers experienced issues with delivery, including long delays and cancellations due to lack of drivers.
  • EE
    Emanuel
    Nov 2, 2025
    1.0
    My bread was burnt. The bread was rock hard and crumbled. It was inedible. Throw it in the trash.
  • RL
    Rachel Long
    Oct 25, 2025
    4.0
    The guy in the restaurant was nice. I'm disappointed in the sub though, I'm thankful it was a birthday sub and not one I paid for. Definitely more bread than anything else as you can see by the picture.
  • CC
    CMD
    Oct 22, 2025
    1.0
    Placed an order online through app and chose pay with cash option. Was called and told there isnt a driver to send out that accepts cash- then remove the option.
  • JM
    John Marron
    Oct 21, 2025
    1.0
    The owner of this place should have his franchise rights revoked. Subs so slow you just leave and go to McDonald’s.
  • TC
    Tess Carter
    Oct 21, 2025
    1.0
    Place Looks nice but tables where dirty , staff was rude. Asked for no tomatoes they put tomatoes, they didn't ask for here or Togo , they charged for here and packed it Togo. Didn't give me my drink. Unprofessional and not good vibes definitely could be better. For simple sandwiches you can make or break with the little things.