Interstate Cold Storage is a leader in cold storage, shipping, and distribution, with a network of facilities strategically located across the midwest. For more than 30 years, our family-owned company has been committed to providing cost-effective refrigerated services, as well as outstanding customer service and logistics. Among IARW members, Interstate Cold Storage is one of the 25 largest public cold storage warehousing companies in North America, with five locations and nearly 22 million cubic feet of refrigerated space.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.