I Scream Gelato - Polaris

4.7
309 reviews

About

Ice Cream ShopDessert Shop
Welcome to I Scream Gelato, a heavenly oasis of frozen delights nestled within the bustling Polaris Fashion Place in Columbus, Ohio. Step into our enchanting gelateria and embark on a flavor-filled journey that will tantalize your taste buds and transport you to the sun-kissed shores of Italy. At I Scream Gelato, we are passionate about crafting artisanal gelato using only the finest ingredients sourced directly from Italy. Our skilled gelato artisans meticulously blend fresh fruits, premium chocolates, and velvety creams to create a symphony of flavors that will leave you craving more with each luscious spoonful. Indulge in our extensive menu featuring an array of classic favorites and innovative creations. From the velvety richness of our creamy gelatos to the refreshing zing of fruity sorbets, there's a flavor to suit every palate. Allow your senses to be captivated by the tantalizing aromas and vibrant colors that adorn our gelato counter, beckoning you to explore the wide range of options available. Located in the heart of Polaris Mall Food Hall, I Scream Gelato is conveniently situated amidst a vibrant shopping and entertainment hub, making it the perfect pit stop during your retail therapy adventures or a delightful treat after catching a movie. Indulge in the pure bliss of authentic Italian gelato at I Scream Gelato in Columbus, Ohio. Join us today and let your taste buds dance with delight!

Location

I Scream Gelato - Polaris
1500 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

4.7
309 reviews
5 stars
277
4 stars
11
3 stars
3
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, with many customers praising helpful and pleasant interactions, although some reported poor service experiences.

Gelato Quality

The gelato is frequently described as delicious with a variety of unique flavors, though a few customers noted issues with flavor intensity and freshness.

Value for Money

Several reviews mention that the gelato is perceived as expensive for the portion sizes, leading to mixed feelings about value.

Atmosphere

The location in a mall food court is acknowledged, with some customers appreciating the convenience while others noted the busy environment.

Staff Efficiency

There are complaints about slow service during busy times, with some customers expressing frustration over long wait times.
  • MT
    Misty Tabler
    3 days ago
    5.0
    S'mores hot cocoa is delicious and ice cream 🤤
  • BB
    Barbie B
    4 days ago
    5.0
    Logan is the bomb.com. Professional , knowledgeable, nice friendly, will be back OK thank you OK OK OK cool thank you thank you thank you I put that on there
  • EA
    Elizabeth Allen
    Nov 14, 2025
    5.0
    We love coming to I Scream Gelato! The staff is always so kind and helpful. The gelato is amazing and they always have great flavors available! Highly suggest their chocolate orange gelato!
  • JB
    Joel Bartley
    Oct 23, 2025
    5.0
    Logan has by far the best customer service
  • CR
    C R
    Oct 17, 2025
    5.0
    Great experience will be back again. The Gelato was absolutely fantastic. Young lady at counter was very nice & ultimately thats why I bought it. Glad I did, it didn't disappoint. Thank yall.

Frequently Asked Questions About I Scream Gelato - Polaris

Where is I Scream Gelato - Polaris located?

I Scream Gelato - Polaris is located at 1500 Polaris Pkwy, STE PFP07, Columbus, OH 43240, inside the Polaris Fashion Place.

What types of desserts does I Scream Gelato offer?

They offer artisanal Italian gelato, including classic favorites and innovative flavors, as well as fruity sorbets made with fresh, premium ingredients.