Business Details
About
Ice Cream ShopDessert Shop
Welcome to I Scream Gelato, a heavenly oasis of frozen delights nestled within the bustling Polaris Fashion Place in Columbus, Ohio. Step into our enchanting gelateria and embark on a flavor-filled journey that will tantalize your taste buds and transport you to the sun-kissed shores of Italy.
At I Scream Gelato, we are passionate about crafting artisanal gelato using only the finest ingredients sourced directly from Italy. Our skilled gelato artisans meticulously blend fresh fruits, premium chocolates, and velvety creams to create a symphony of flavors that will leave you craving more with each luscious spoonful.
Indulge in our extensive menu featuring an array of classic favorites and innovative creations. From the velvety richness of our creamy gelatos to the refreshing zing of fruity sorbets, there's a flavor to suit every palate. Allow your senses to be captivated by the tantalizing aromas and vibrant colors that adorn our gelato counter, beckoning you to explore the wide range of options available.
Located in the heart of Polaris Mall Food Hall, I Scream Gelato is conveniently situated amidst a vibrant shopping and entertainment hub, making it the perfect pit stop during your retail therapy adventures or a delightful treat after catching a movie.
Indulge in the pure bliss of authentic Italian gelato at I Scream Gelato in Columbus, Ohio. Join us today and let your taste buds dance with delight!
Location
Hours
Reviews
4.7
318 reviews
5 stars
285
4 stars
11
3 stars3
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Merlin and Mari for their exceptional service.
Gelato Quality
The gelato received high marks for its delicious flavors and quality, with several customers highlighting unique options and freshness.
Negative Experiences
Some customers reported poor service experiences, including issues with staff behavior and long wait times, which negatively impacted their visits.
Pricing Concerns
A few reviews mentioned that the gelato was perceived as expensive for the portion sizes, leading to dissatisfaction.
- JCJoseph CornaDec 27, 20255.0Amazing people wonderful Gelato Felt like you made a friend in 10 seconds amazing wonderful place to go I scream gelato really deserves a five star review
- TZTylah ZimmermanDec 22, 20255.0Great place better ice cream and friendly staff served with a smile that’s the customer service I like highly recommend!!!
- YCYolanda Castillo-NewsomeDec 22, 20255.0Merlin was fantastic with service and he made his own jingle for gelato, very good service. The gelato is A+ delicioso!
- SSSara SmithDec 17, 20255.0This was such a great pit stop at the end of my shopping trip with my mom. The worker there was very kind and patient and the gelato was delicious. I think we will definitely be back again!
- MAMay Hernández AquinoDec 6, 20251.0Pésimo servicio!!! Si se pudiera no le daría ni una estrella. Hoy fui con mi familia porque queríamos probar los helados. Les pedí el birthday cake y el strawberry cheesecake. Cuando llegamos a la sección de los toppins le dije que no quería nada de toppins se enojó tanto el señor que aventé helado a la basura y me insultó y se fue para la cocina bien molesto. Le pregunté “ y ahora que dije por qué esa actitud tan feo” me dijo dijiste que no lo querías! En qué momento dije que no lo quería? Y me dijo te hago otro ya estaba por pagar y en vez de darme otro heraldo decidió atender a otras personas de sus propias raza que yo! Desde que nos vio nos miró muy feos por qué somos hispanos? Quien sabe pero sin duda eso fue mucha racista. Sin duda no volvería a este lugar. Y dejó esta reseña es una forma de quejarme por el pésimo servicio que me dieron! Al final no dieron mi helado solo pagué lo que mi niña pidió y me fui porque tenía miedo a la reacción del señor! Que horror 😱😱😱
Frequently Asked Questions About I Scream Gelato - Polaris
Where is I Scream Gelato - Polaris located?
I Scream Gelato - Polaris is located at 1500 Polaris Pkwy, STE PFP07, Columbus, OH 43240, inside the Polaris Fashion Place.
What types of desserts does I Scream Gelato offer?
They offer artisanal Italian gelato, including classic favorites and innovative flavors, as well as fruity sorbets made with fresh, premium ingredients.
What are the opening hours of I Scream Gelato - Polaris?
They are open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Is I Scream Gelato - Polaris a good stop during shopping?
Yes, located within Polaris Mall Food Hall, it is a perfect treat during retail therapy adventures or after a movie.
How can I contact I Scream Gelato - Polaris?
You can reach them by phone at +1 614-468-1004 or visit their website at https://iscream-gelato.com/ice-cream-gelato-columbus-oh/.
Are there any nearby shoe stores to I Scream Gelato - Polaris?
Yes, nearby shoe stores include Lucky Shoes Columbus and Journeys, both located in Polaris Fashion Place, convenient for combining shopping with a gelato treat.
Can I find clothing stores near I Scream Gelato - Polaris?
Absolutely, there are many clothing stores nearby such as Express, American Eagle Outfitters, Lululemon Athletica, and Hot Topic within the Polaris Fashion Place.
What are some nearby dining options to I Scream Gelato - Polaris?
Nearby dining includes Molly Woo’s Asian Bistro, which offers pan-Asian and sushi options, perfect for a meal before or after enjoying gelato.
Are there any gift or specialty shops near I Scream Gelato - Polaris?
Yes, gift shops like Yankee Candle, BoxLunch, and Hickory Farms are nearby and make great complements to your visit.
Does I Scream Gelato - Polaris have a social media presence?
Yes, you can follow them on Facebook at https://www.facebook.com/110964008653064 to stay updated on offers and flavors.