Business Details
About
Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.7
401 reviews
5 stars
324
4 stars
52
3 stars
13
2 stars6
1 star6
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious flavors and creamy texture of the ice cream, with many highlighting specific favorites like black raspberry chocolate chip and seasonal options.
Service Speed
While many reviews noted fast and friendly service, there were some complaints about slow service and being ignored by staff during busy times.
Pricing Concerns
Several customers mentioned that the prices are on the higher side, with mixed opinions on whether the quality justifies the cost.
Accessibility
The location is generally considered accessible, although some customers noted issues with counter height and parking availability.
Customer Experience
Overall, the atmosphere is described as friendly and welcoming, with many customers expressing a desire to return despite some service hiccups.
- TKTom KerrNov 5, 20251.0Overpriced 8$ for a waffle cone with 2 scoops is ridiculous. And the waffle cone isn't even that good. The flavors are terrible, never have I been to an ice cream shop with flavors this lame. They didn't even hook up the 2 scoop. Go to clown cone or udf both are far superior and significantly cheaper.
- MFMelanie FretschelSep 17, 20255.0Love it, first timer. Black raspberry chip with black raspberry sauce. Black cherry chip in a waffle cone
- NMNaif MJul 27, 20252.0Unfortunately, the service at the restaurant was very slow and the beef burger tasted bad. I won’t be coming back again.
- WWWilliam Clemens (Will)Jan 31, 20214.0Rewards program is a little confusing and the schedule of ice cream releases wasn't accurate. But most of the treats and flavors are delicious! The service was also very nice and quick.
Frequently Asked Questions About Graeter's Ice Cream
What are the operating hours of Graeter's Ice Cream in Upper Arlington, Columbus?
Graeter's Ice Cream is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Does Graeter's Ice Cream offer delivery or pickup options?
Yes, Graeter's Ice Cream offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at Graeter's Ice Cream?
You can pay using cash, Discover, Mastercard, and Visa at Graeter's Ice Cream.
Is Graeter's Ice Cream wheelchair accessible?
Yes, Graeter's Ice Cream has a wheelchair accessible entrance and parking.
Can customers place orders online for Graeter's Ice Cream?
Yes, customers can place orders online via https://graeters.olo.com/.
Where is Graeter's Ice Cream located in Columbus?
Graeter's Ice Cream is located at 1534 W Lane Ave, Columbus, OH 43221.
Are there any notable nearby attractions or businesses around Graeter's Ice Cream?
Nearby Graeter's Ice Cream, you can visit La Chatelaine French Bakery and Bistro for French cuisine or find banking services at Huntington National Bank and its drive-up ATM.
How can the nearby Huntington National Bank and its ATM help customers visiting Graeter's Ice Cream?
Customers can conveniently access banking services and ATMs at Huntington National Bank and its drive-up ATM near Graeter’s for any financial transactions before or after enjoying ice cream.
What real estate services are available near Graeter’s Ice Cream?
There are numerous real estate agents and services around Graeter's Ice Cream including Keller Williams Classic Properties and The Eagleson Group, useful for customers interested in local property matters.
Does Graeter's Ice Cream have any social media presence?
Yes, Graeter's Ice Cream can be found on Facebook at GraetersUpperArlington, on Instagram as @graeters, and on Twitter as @graeters.