Graeter's Ice Cream

4.7
430 reviews

About

Ice Cream Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
1534 W Lane Ave, Columbus, OH
43221, United States

Hours

Reviews

4.7
402 reviews
5 stars
325
4 stars
52
3 stars
13
2 stars
6
1 star
6

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and creamy texture of the ice cream, highlighting unique options and seasonal flavors.

Service Speed

Many reviews noted the fast service, even during busy times, with staff efficiently managing long lines.

Staff Friendliness

The staff received high marks for being friendly and accommodating, contributing to a positive customer experience.

Pricing Concerns

Some customers felt the ice cream was slightly overpriced, especially for portion sizes, but many agreed the quality justified the cost.

Accessibility Issues

While the location was noted for being accessible, some customers mentioned challenges with counter height and parking availability.
  • TK
    Tom Kerr
    Nov 5, 2025
    1.0
    Overpriced 8$ for a waffle cone with 2 scoops is ridiculous. And the waffle cone isn't even that good. The flavors are terrible, never have I been to an ice cream shop with flavors this lame. They didn't even hook up the 2 scoop. Go to clown cone or udf both are far superior and significantly cheaper.
  • MF
    Melanie Fretschel
    Sep 17, 2025
    5.0
    Love it, first timer. Black raspberry chip with black raspberry sauce. Black cherry chip in a waffle cone
  • NM
    Naif M
    Jul 27, 2025
    2.0
    Unfortunately, the service at the restaurant was very slow and the beef burger tasted bad. I won’t be coming back again.
  • SC
    Sam St. Clair
    Jun 12, 2025
    5.0
    Blah blah

Frequently Asked Questions About Graeter's Ice Cream

What are the operating hours of Graeter's Ice Cream in Upper Arlington, Columbus?

Graeter's Ice Cream is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.

Does Graeter's Ice Cream offer delivery or pickup options?

Yes, Graeter's Ice Cream offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.