Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2134 Polaris Parkway in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,044 reviews
5 stars
629
4 stars
240
3 stars
83
2 stars
44
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting freshness and flavor, though some mentioned issues with over-salting and incorrect orders.
Service Issues
Mixed reviews on service; while some praised friendly staff, others reported slow service, order mistakes, and unprofessional behavior.
Pricing Concerns
Many customers found the prices to be high, with several comments suggesting that the cost does not match the service and food quality.
Cleanliness
Feedback on cleanliness was varied; some noted that the restaurant was clean, while others mentioned dirty tables and unsanitary conditions.
Atmosphere
The atmosphere received mixed reviews, with complaints about loud music affecting the dining experience.
- RARonaldo AlvesNov 13, 20255.0Amazing place
- TLTammy S LinnNov 8, 20255.0Keep up the good work Great staff you have!
- CRChad RobertOct 22, 20252.0Service is bad. Place is dead during lunch. We’re only 3 people there. Order a burger with pickles and mustard, get a burger with pickles mustard and sautéed onions. I tell the guy at the counter and he angrily says “throw it away and I’ll make you another one” Ketchup machine is empty (as usual). Tables are dirty. This place is becoming a more expensive Mcdonalds. Do better.
- SWStacey WardOct 16, 20255.0Favorite place for fresh cut fries and bacon cheeseburger
- CSCarl SliwinskiOct 5, 20255.0Stopped by the Five Guys at Polaris and the crew was awesome — super friendly and chill. I was asking about their potatoes and beef, and they told me everything’s fresh — never frozen, and the beef is only about two days from harvest. Pretty wild! Fries were on point and the milkshake was killer. Definitely a great spot!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2134 Polaris Parkway accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 2134 Polaris Parkway?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering system.
What types of meals are served at this Five Guys location?
Five Guys serves lunch and dinner meals.
Can I customize my burger or milkshake at Five Guys?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
What payment options are accepted at Five Guys Polaris Parkway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys at Polaris Parkway accessible for wheelchair users?
Yes, this location has wheelchair accessible entrances, parking, seating, and restrooms.
What other restaurants are nearby Five Guys on Polaris Parkway?
Nearby restaurants include Firehouse Subs, Mellow Mushroom, Liberty Tavern - Polaris, Giordano's, Tim Hortons, and El Acapulco Mexican Restaurant.
Are there any services nearby Five Guys on Polaris Parkway that customers might find useful?
Yes, nearby services include Valvoline Instant Oil Change, Wireless Rx Repair for mobile phone and computer repair, and Goo-Goo Car Wash.
What recreational or shopping options are close to Five Guys at Polaris Parkway?
Customers can visit LA Fitness gym, Lakeshore Learning toy and hobby store, and SupZilla Polaris shopping center nearby.