Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 763 Bethel Road in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
We ordered five guys for their bogo burger day. Both of us ordered ahead of time at around 11am for pickup at 8pm.
Minutes prior to us picking up our food, one of us received a call from the restaurant informing us that there were no buns left. The options were to have a bowl or get a refund. The other person was not informed of the lack of buns until after our arrival.
We decided to just get the burgers as bowls because we had buns at home, but it was odd that they didn't set aside enough buns/food for those who ordered ahead of time and paid ahead of time.
The workers were understandably stressed out, but they were a bit short with the customers in the restaurant. Upon our arrival there was no greeting. Instead they all just said "we are out of everything."
The burgers themselves tasted fine (would have been better with the bun), but it was not worth the hassle and certainly not worth the $11.
MT
Mary Truckor
Feb 17, 2026
1.0
There was no one ahead of us in line. Took about 20 minutes to get our 2 cheeseburgers and 1 ff. The fries were cold and soggy when we got them. After all the waiting…. I asked the guy for a new French fry. I told him they were cold. He looked at me and said “excuse me!” I said I’m sorry didn’t you hear me? Could I have a new fry. He said I don’t know if you’re trying to be a smart ass or not? I said I just want a hot fry? He said oh I’m sorry things are just all over the place here and I thought you were being a smart ass. ??????????
He dropped a new fry, so by the time I had hot fries I had a cold burger 😵💫. Terrible service, sub par food.
CL
Centum Lee
Feb 15, 2026
3.0
Double burger를 추천합니다.
Single burger 보다 풍부한 식감이 아주 좋네요.
저녁식사로 든든하게 잘 먹었습니다
FR
Friendly Raid
Nov 25, 2025
1.0
Four employees with no one waiting and it still took almost 15 minutes for them to make one burger and fries. In the meantime I was entreated to all the employee store gossip, yelled so loud that the entire restaurant could hear it, including who is the biggest "beech" in the store. I've come to expect this from minimum wage urban employees, but even this was a little much. Food was very average for a $20.00 combo. Won't be back.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 763 Bethel Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours for Five Guys at 763 Bethel Road, Columbus?
Five Guys at 763 Bethel Road is open daily from 11:00 AM to 9:00 PM.
Does Five Guys at 763 Bethel Road offer delivery services?
Yes, delivery is available every day from 11:00 AM to 8:30 PM. You can order online at https://order.fiveguys.com/location/bethel-rd/menu.
Can I customize my burger and milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at Five Guys 763 Bethel Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys restaurant at 763 Bethel Road family-friendly and wheelchair accessible?
Yes, this location welcomes children and provides wheelchair accessible entrances, seating, parking, and restrooms.
What are some nearby places I can visit before or after dining at Five Guys on Bethel Road?
Nearby you can explore Plato's Closet for thrift shopping, relax at Massage Envy - Bethel for massage therapy, or grab a smoothie at Pulp Juice and Smoothie Bar.
Are there other dining options near Five Guys at 763 Bethel Road?
Yes, you can try Buckeye Pho for Vietnamese cuisine, HC Way and CoCo Cuisine for Chinese food, Bamboo Thai Kitchen for Thai dishes, or Chipotle Mexican Grill for Mexican fare nearby.
How can nearby tech enthusiasts complement a visit to Five Guys at Bethel Road?
After enjoying your meal, tech lovers can visit Micro Center nearby for computer and electronics shopping.
Does Five Guys at 763 Bethel Road offer options for customers with gluten sensitivities?
Five Guys offers sandwiches without buns via wraps or bowls. However, some items like buns, hot dogs (Canada only), HP sauce (UK only), and other condiments contain gluten. Cross-contamination risk exists. Please consult their allergen chart for details.
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