Five Guys

4.2
697 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 763 Bethel Road in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
763 Bethel Road, Columbus, OH
43214, United States

Hours

Reviews

4.2
697 reviews
5 stars
404
4 stars
153
3 stars
70
2 stars
27
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised the burgers and fries, while others found them underwhelming or overpriced.

Pricing

Many customers expressed concerns about high prices, with several stating that the cost does not match the quality of food.

Service

Service quality varied; some customers highlighted excellent staff and hospitality, while others reported poor service and long wait times.

Cleanliness

Most reviews noted that the establishment is clean, although a few customers mentioned issues with cleanliness during their visits.

Overall Experience

While some customers had positive experiences and enjoyed the food, others felt disappointed due to pricing and service issues.
  • CC
    Chris
    Nov 1, 2025
    5.0
    Great people!
  • AH
    Alysia Harris
    Oct 12, 2025
    5.0
    Nice took the order and waited a few mins..only thing they need to double up the bags for the fries try husband bad ripped getting out the car
  • JH
    Julie Hoover
    Sep 22, 2025
    3.0
    Establishment is clean. Food has gone downhill tremendously. Bun was wet, burger was nonexistent, lettuce was wilted mush, and the fries were so seasoned and salty they were inedible. I have no problem paying more for good food but this wasn’t even Wendy’s or McDonald’s quality (which is a low bar).
  • DD
    Daniele Dixon
    Sep 21, 2025
    5.0
    The staff today were extremely hard working and had great hospitality. They went above and beyond to deliver excellent service and food in a short period of time!! Sunday 9/21/25 at noon with 2 women.
  • DW
    Doyle Willis
    Sep 19, 2025
    1.0
    how gosh damn stupid do you have to be to dump the cajun fries in the same bag with the regular fries. THINK PEOPLE

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.