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Five Guys

4.2
(703 reviews)

Business Details

763 Bethel Road, Columbus, OH
43214, United States
(614) 326-3555
https://restaurants.fiveguys.com/763-bethel-road

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 763 Bethel Road in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
763 Bethel Road, Columbus, OH
43214, United States

Hours

Reviews

4.2
703 reviews
5 stars
404
4 stars
154
3 stars
71
2 stars
27
1 star
47
  • MM
    Moo Moo Munchies
    Feb 17, 2026
    1.0
    We ordered five guys for their bogo burger day. Both of us ordered ahead of time at around 11am for pickup at 8pm. Minutes prior to us picking up our food, one of us received a call from the restaurant informing us that there were no buns left. The options were to have a bowl or get a refund. The other person was not informed of the lack of buns until after our arrival. We decided to just get the burgers as bowls because we had buns at home, but it was odd that they didn't set aside enough buns/food for those who ordered ahead of time and paid ahead of time. The workers were understandably stressed out, but they were a bit short with the customers in the restaurant. Upon our arrival there was no greeting. Instead they all just said "we are out of everything." The burgers themselves tasted fine (would have been better with the bun), but it was not worth the hassle and certainly not worth the $11.
  • MT
    Mary Truckor
    Feb 17, 2026
    1.0
    There was no one ahead of us in line. Took about 20 minutes to get our 2 cheeseburgers and 1 ff. The fries were cold and soggy when we got them. After all the waiting…. I asked the guy for a new French fry. I told him they were cold. He looked at me and said “excuse me!” I said I’m sorry didn’t you hear me? Could I have a new fry. He said I don’t know if you’re trying to be a smart ass or not? I said I just want a hot fry? He said oh I’m sorry things are just all over the place here and I thought you were being a smart ass. ?????????? He dropped a new fry, so by the time I had hot fries I had a cold burger 😵‍💫. Terrible service, sub par food.
  • CL
    Centum Lee
    Feb 15, 2026
    3.0
    Double burger를 추천합니다. Single burger 보다 풍부한 식감이 아주 좋네요. 저녁식사로 든든하게 잘 먹었습니다
  • FR
    Friendly Raid
    Nov 25, 2025
    1.0
    Four employees with no one waiting and it still took almost 15 minutes for them to make one burger and fries. In the meantime I was entreated to all the employee store gossip, yelled so loud that the entire restaurant could hear it, including who is the biggest "beech" in the store. I've come to expect this from minimum wage urban employees, but even this was a little much. Food was very average for a $20.00 combo. Won't be back.
  • CC
    Chris
    Nov 1, 2025
    5.0
    Great people!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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