Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 763 Bethel Road in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
699 reviews
5 stars
404
4 stars
154
3 stars
70
2 stars
27
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the burgers and fries, several noted a decline in food quality, with complaints about soggy buns and over-seasoned fries.
Pricing
Numerous reviews highlighted the high prices, with many customers feeling that the cost of meals was excessive for the quality received.
Service Experience
Customer service experiences varied, with some praising the staff's friendliness and efficiency, while others reported slow service and poor handling of orders.
Cleanliness
Most customers found the establishment to be clean and well-maintained, although a few noted instances of dirtiness.
Overall Satisfaction
Overall, customers had mixed feelings; while many enjoyed the food and service, the high prices and inconsistent experiences led some to express dissatisfaction.
- FRFriendly RaidNov 25, 20251.0Four employees with no one waiting and it still took almost 15 minutes for them to make one burger and fries. In the meantime I was entreated to all the employee store gossip, yelled so loud that the entire restaurant could hear it, including who is the biggest "beech" in the store. I've come to expect this from minimum wage urban employees, but even this was a little much. Food was very average for a $20.00 combo. Won't be back.
- CCChrisNov 1, 20255.0Great people!
- AHAlysia HarrisOct 12, 20255.0Nice took the order and waited a few mins..only thing they need to double up the bags for the fries try husband bad ripped getting out the car
- JHJulie HooverSep 22, 20253.0Establishment is clean. Food has gone downhill tremendously. Bun was wet, burger was nonexistent, lettuce was wilted mush, and the fries were so seasoned and salty they were inedible. I have no problem paying more for good food but this wasn’t even Wendy’s or McDonald’s quality (which is a low bar).
- DDDaniele DixonSep 21, 20255.0The staff today were extremely hard working and had great hospitality. They went above and beyond to deliver excellent service and food in a short period of time!! Sunday 9/21/25 at noon with 2 women.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 763 Bethel Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours for Five Guys at 763 Bethel Road, Columbus?
Five Guys at 763 Bethel Road is open daily from 11:00 AM to 9:00 PM.
Does Five Guys at 763 Bethel Road offer delivery services?
Yes, delivery is available every day from 11:00 AM to 8:30 PM. You can order online at https://order.fiveguys.com/location/bethel-rd/menu.
Can I customize my burger and milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at Five Guys 763 Bethel Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys restaurant at 763 Bethel Road family-friendly and wheelchair accessible?
Yes, this location welcomes children and provides wheelchair accessible entrances, seating, parking, and restrooms.
What are some nearby places I can visit before or after dining at Five Guys on Bethel Road?
Nearby you can explore Plato's Closet for thrift shopping, relax at Massage Envy - Bethel for massage therapy, or grab a smoothie at Pulp Juice and Smoothie Bar.
Are there other dining options near Five Guys at 763 Bethel Road?
Yes, you can try Buckeye Pho for Vietnamese cuisine, HC Way and CoCo Cuisine for Chinese food, Bamboo Thai Kitchen for Thai dishes, or Chipotle Mexican Grill for Mexican fare nearby.
How can nearby tech enthusiasts complement a visit to Five Guys at Bethel Road?
After enjoying your meal, tech lovers can visit Micro Center nearby for computer and electronics shopping.
Does Five Guys at 763 Bethel Road offer options for customers with gluten sensitivities?
Five Guys offers sandwiches without buns via wraps or bowls. However, some items like buns, hot dogs (Canada only), HP sauce (UK only), and other condiments contain gluten. Cross-contamination risk exists. Please consult their allergen chart for details.