Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1004 West 5th Avenue in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
889 reviews
5 stars
510
4 stars
219
3 stars
72
2 stars
35
1 star
53
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the prices to be excessively high for the portion sizes and quality of food.
Food Quality
While some reviews praised the burgers and fries as delicious and fresh, others reported issues with food preparation and inconsistency.
Customer Service
The staff received mixed reviews; some customers highlighted friendly and attentive service, while others experienced rudeness and unprofessional behavior.
Cleanliness
Most customers noted that the restaurant was clean and well-maintained, although a few mentioned cleanliness issues.
Wait Times
Several reviews indicated long wait times for food, especially for pickup orders, which frustrated some customers.
- SSShannonOct 13, 20253.0Overpriced
- JSJohn SchofieldSep 29, 20252.0Expensive ash. Don’t see this corporation in business in 10 years
- SJSavanna JohnsonSep 16, 20255.0This Five Guys location is always top-notch! The restaurant is very clean, the food is consistently amazing, and the staff is some of the friendliest around. I work near by and come here at least twice a week for lunch. At this point, the whole team knows me, and they’re already waiting with my order by the time I get to the counter. That kind of service really makes you feel welcome. Definitely one of the best Five Guys locations I’ve been to!
- DLDavid LaitinenSep 10, 20255.0Not a bad place. I like the fact that they have offers for Upside especially. Better than other national fast Food chains.
- TDTonya D'AmatoAug 11, 20254.0Still delicious. I crave these burgers and I don't like them otherwise! Great service, quick, hot n ready.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1004 West 5th Avenue accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours for in-store dining at this Five Guys location?
The restaurant is open daily from 11:00 AM to 10:00 PM for dine-in customers.
Can I order delivery from Five Guys at 1004 West 5th Avenue?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
What types of payment does Five Guys accept at this location?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this Five Guys location offer gluten-free options?
Yes, buns are the main gluten-containing product, but sandwiches can be ordered without buns using a wrap or bowls. Cross-contamination risk exists, so please review their allergen information.
How many ways can I customize my burger and milkshake at this Five Guys?
You can customize your burger in over 250,000 ways and enjoy over 1,000 milkshake combinations.
Does Five Guys at this location offer pickup options?
Yes, the location offers in-store pickup service.
Are children welcome and is the restaurant stroller and wheelchair accessible?
Yes, children are welcome, and the restaurant provides wheelchair accessible entrance, seating, parking, and restrooms, along with high chairs.
What nearby restaurants could I visit before or after dining at Five Guys?
Nearby eateries include Papa Johns Pizza, Red Rabbit Ramen, GoCupz (Korean cuisine), Pokeworks, Aloha Hawaiian BBQ & Asian Bistro, Oshio sushi restaurant, and Taj on Fifth Indian restaurant.
Are there any nearby places I can visit for a fitness class or workout near Five Guys?
Yes, nearby fitness options include Fitness On Fifth and Orangetheory Fitness Grandview, perfect for a workout before or after your meal.
What nearby spots can I visit for beauty or wellness services near Five Guys?
You can find beauty and wellness services nearby such as Lady Jane's Haircuts for Men, C K Nails, Deka Lash, Amelia Nail Spa, Thanh huu le nail salon, and Waxxpot Grandview for waxing and hair removal.