Five Guys

4.2
894 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1004 West 5th Avenue in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1004 West 5th Avenue, Columbus, OH
43212, United States

Hours

Reviews

4.2
894 reviews
5 stars
513
4 stars
221
3 stars
72
2 stars
35
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for being delicious, fresh, and well-prepared.

Service Issues

Several reviews highlighted inconsistent service, including long wait times and incorrect orders, with some staff being described as rude.

Pricing Concerns

Many customers expressed that the prices are too high for the portion sizes, with some considering it overpriced.

Cleanliness

The restaurant was often noted for its cleanliness, although there were some complaints about dirty tables and facilities.

Staff Friendliness

While some reviews mentioned friendly and attentive staff, others reported negative experiences with staff behavior.
  • DN
    Donald Nicholson
    5 days ago
    5.0
    Wendy's is always good take the family
  • AK
    Andrew Kappes
    Jan 4, 2026
    4.0
    I like Five Guys, especially the BLT sandwich. You get free peanuts too.
  • JS
    Jack Sellers
    Dec 26, 2025
    5.0
    There were at least five guys there
  • SS
    Shannon
    Oct 13, 2025
    3.0
    Overpriced
  • JS
    John Schofield
    Sep 29, 2025
    2.0
    Expensive ash. Don’t see this corporation in business in 10 years

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.