Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5004 N. Hamilton Road in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
815 reviews
5 stars
491
4 stars
185
3 stars
73
2 stars
26
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and fresh, though some mentioned issues with saltiness and order accuracy.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unfriendly staff.
Pricing Concerns
Many customers expressed that the prices are high for the food offered, with some feeling it is not worth the cost.
Cleanliness
The restaurant is often described as clean, contributing positively to the dining experience.
Staff Friendliness
While some reviews mentioned negative interactions, many customers appreciated the friendly and helpful staff.
- RBRobert BJan 3, 20261.0Use to come all the time. Service was great. 3 times in last 3 visits over last 2 months. Call, put me on hold until I get fed up and hang up. Then u can’t even call back bc the phone is off the hook until I actually get here and let them know. The response is ‘my bad we busy’ was only one person in building and everyone standing around. No apology. 1st time fine mistake, 2nd ok it get it. 3 rd is on purpose. This place used to be so great. Sorry five guys, I love your burgers, but I don’t deal with this crappy service anymore.
- NFN FJan 1, 20261.0I waited 30 mins for a burger and fries, when I brought it up to the staff they said “oh it’s right here”. I loved paying $20 for cold food.
- SAShannon AustinDec 28, 20251.0I paid 10 dollars for this? This clearly isn't a large fry. Unbelievable.
- BWBrad wDec 4, 20255.0If you're a guy and could come in with four of your friends, you'll love five guys
- MBMarc BridghamNov 25, 20255.0Love Five Guys. Staff is excellent. And food is exactly as I anticipate
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5004 N. Hamilton Road in Columbus accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys in Columbus?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup options?
Yes, Five Guys offers delivery and in-store pickup services.
How can I place an order or view the menu for Five Guys in Columbus?
You can view the menu and place orders online at https://order.fiveguys.com/location/five-guys-gahanna/menu or use the Five Guys app available on iOS and Android.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free and vegetarian options?
Five Guys offers some gluten-free options by allowing sandwiches without buns via wraps or bowls; however, cross-contamination is possible. Their veggie sandwich is not a veggie burger but a mix of peppers, onions, and mushrooms with optional cheese.
Is Five Guys located near any other dining options?
Yes, nearby dining options include Firehouse Subs (sandwich shop), Agape Mediterranean (Mediterranean and Eastern European restaurant), LongHorn Steakhouse (steakhouse), Noodles & Company (Asian restaurant), Domino’s Pizza, Panera Bread, and BIBIBOP Asian Grill.
Are there nearby services where I can get automotive care after visiting Five Guys?
Yes, nearby automotive services include MooLube (oil change and auto detailing), Take 5 Oil Change, Moo Moo Car Wash & Express Lube, and Moo Moo Express Car Wash - Gahanna.
What nearby places can help me find Five Guys easily or make my visit more convenient?
Nearby places like Chase Bank and Chase Mortgage offer financial services, and AT&T stores provide mobile accessories. Also, Biggby Coffee is close by if you want a coffee before or after your meal. These landmarks can help orient you when visiting Five Guys on Hamilton Road.
Does Five Guys in Columbus accommodate families and customers with disabilities?
Yes, the location welcomes children and has wheelchair-accessible entrances, seating, restrooms, and parking. High chairs are also available for children.