Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1539 Hilliard Rome Road in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
929 reviews
5 stars
593
4 stars
198
3 stars
72
2 stars
22
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although some noted a decline in quality over time.
Service Issues
Several reviews highlighted consistent problems with order accuracy and service speed, leading to customer frustration.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Pricing Concerns
Many customers expressed that the prices are high for the food offered, with some feeling that the value has decreased.
Staff Friendliness
Most reviews mentioned friendly and helpful staff, enhancing the overall customer experience.
- KBKeith Bumgarner6 days ago4.0Getting a little too expensive Liked the peanuts
- TMThaniele MRNov 15, 20255.0The burgers are really delicious, and there are free peanuts. The place is a bit chaotic for eating, but they have several sachets of sauces and unlimited soft drinks. The menu at this fast food chain doesn't have chicken or fish options; it could.
- MSMichael StoutOct 11, 20255.0Friendly service. Excellent food. Super-clean facility. You just can’t beat a Five Guys burger and a big bag of fries.
- BBBradSep 12, 20255.0As good as it gets
- EBErin BaumgardnerAug 31, 20255.0Amazingly scrumptious! Really clean restaurant. Plus they are really chill and polite!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1539 Hilliard Rome Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining at Five Guys on Hilliard Rome Road?
The restaurant is open every day from 11:00 AM to 10:00 PM.
Is delivery available for Five Guys at 1539 Hilliard Rome Road?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their website.
How can I customize my burger or milkshake at this Five Guys location?
You can choose from over 250,000 burger combinations and more than 1,000 milkshake options to customize your order.
What payment methods are accepted at Five Guys on Hilliard Rome Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there seating available outdoors at this Five Guys?
Yes, this location offers outdoor seating options.
Is Five Guys at 1539 Hilliard Rome Road wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms.
Are there any family-friendly amenities at this Five Guys?
Yes, the location welcomes children and provides high chairs for young guests.
What nearby coffee shops can I visit before or after enjoying a meal at Five Guys?
Panera Bread and Starbucks are nearby coffee shops where you can grab coffee or a snack before or after your visit.
What other dining options are close to Five Guys on Hilliard Rome Road?
Nearby dining includes Firehouse Subs Renner Road for sandwiches, Average Joe's sports bar, McAlister's Deli, Hot Head Burritos, IHOP for breakfast and brunch, McDonald's, White Castle, and Arby's for fast food and burgers.
Are there any useful services near Five Guys at this location?
Yes, nearby services include AT&T for mobile phones, Visionworks for eye care, AAA Hilliard for travel services, The Vitamin Shoppe for supplements, and Western Union for money transfers.