Five Guys

3.6
231 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 220 Easton Town Ctr in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
220 Easton Town Ctr, Columbus, OH
43219, United States

Hours

Reviews

3.6
231 reviews
5 stars
87
4 stars
57
3 stars
32
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and fries, others complained about incorrect orders and unsatisfactory food preparation.

Pricing Concerns

Many customers found the prices to be high relative to the quality and portion sizes of the food.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • SN
    Steve nonya
    2 days ago
    1.0
    11 minutes for 1 large fry. That was it. 1 large fry. 11 minutes.
  • SM
    Sigrid Melcher
    Dec 30, 2025
    1.0
    Service is horrible, staff don't seem to care about what they're doing and don't even care to talk to you if you have some kind of issue. This is not the first time they've been this careless so idk why I came here again lol should've learned the first time.
  • AL
    AGoog LeUser
    Dec 6, 2025
    1.0
    I'm from Washington DC, I've been eating at five guys since they were invented. I've never ordered a large fry and received this. Maybe it's just the crew working at 5 on a Saturday, maybe they're just skimpy and stingy, but this is unacceptable. I almost marched back in there and asked for more, but decided to just warn others instead. A large fry costs ten dollars and is usually enough food to feed 4 people. The bag should be heavy and soaked in oil. What they gave me is smaller than a McDonald's fry. Avoid this location at all costs!
  • YY
    Yusuke Y (Yoko)
    Oct 16, 2025
    4.0
    Five Guysのポテトを食べたくて久々に来た。 チーズバーガーをMeal(Little FryとRegular Soda)で注文。注文時に"Everything"と伝えたが、レシートは"All The Way"になっていた。バーガーの厚みは、大きく口を開いても噛めないくらい厚い。ガッツリ食べたい人にはオススメ。もちろん味も美味しい。ポテトはLittleで十分なくらいの量が入っていた。たまたまかもしれないが、塩をかけ過ぎているように感じた。 近くに立ち寄ったらまた食べに行く。
  • YA
    Yajaira Aponte
    Sep 5, 2025
    5.0
    Me encantan las hamburguesas 🍔

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.