Dunkin'

3.5
209 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1576 W 5th Ave, Columbus, OH
43212, United States

Hours

Reviews

3.5
209 reviews
5 stars
100
4 stars
29
3 stars
10
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rude staff and long wait times, particularly during busy hours.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of special requests.

Cleanliness

The cleanliness of the location is frequently criticized, with reports of dirty tables and unsanitary conditions.

Staff Friendliness

While some reviews highlight friendly and helpful staff, others report negative interactions, indicating a lack of consistent training.

Product Quality

The quality of food and drinks varies significantly, with complaints about stale donuts and poorly made beverages.
  • FM
    Felix Maurent
    Nov 3, 2025
    5.0
    Good
  • CM
    Chris Mazza
    Nov 2, 2025
    1.0
    Everything about this Dunkin location is completely awful! We waited inside for up to an hour for our drinks to be served with half melted ice! Service-1/10 It was completely filthy and Dirty, the table was very sticky and a grounded sugar all over! Atmosphere-1/10 Guy doing the Mobil orders was not calling out any orders. A complete unworthy delay to anyone’s day.
  • CP
    Cookie Pop
    Oct 17, 2025
    4.0
    Stopped in to use the bathroom and check out the menu. Got busy in the time it took me and my partner to go so ended up not getting food, but the staff was very attentive and checked on us when we did look over the menu.
  • NA
    Nishank Amin
    Oct 10, 2025
    1.0
    Was just handed a large drink that was not filled anywhere near where it is supposed to be. Have ordered the same drink 2 times in the last 5 days and have gotten full cups but the person at the window kept arguing that this is a standard build. Please do better. As a regular that visits your location at least 3 times a week this is very disappointing
  • MB
    Mrs Boggs
    Oct 10, 2025
    5.0
    Well had to drive around the building 3 times They were dead with noone inside or out and yet I had to wait at the order board several minutes. No one answered so I drove around to the window and the girl there made me drive back to the order bord to take my order. Then she made my drink which took 5 mins! Seems like no one else was working and she was slower than molasses in January! The 2 drinks tasted right so no complains there bc most dunkins these days can't follow directions! So as mk uch as I hated the unnecessary wait I am glad the drinks tasted right!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1576 W 5th Ave in Columbus, OH?

Dunkin' is open Monday through Thursday and Saturday from 4:00 AM to 7:00 PM, Friday from 5:00 AM to 5:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not currently offer curbside pickup.