Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
212 reviews
5 stars
101
4 stars
29
3 stars
10
2 stars
14
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Order Accuracy
Many reviews highlighted problems with missing items and incorrect orders, leading to customer frustration.
Staff Friendliness
Despite service issues, several customers noted that staff members were friendly and helpful when addressing concerns.
Cleanliness
Some customers mentioned cleanliness issues, particularly in the dining area and bathrooms.
Inconsistent Quality
The quality of food and drinks was described as hit or miss, with some customers receiving poorly made items.
- JBJordan BarrellDec 20, 20251.0Always slow. The drinks are never made right. I handed the woman working cash register a $20 for a $6 meal and she gave me $4. When I told her I gave her a $20 she refused and swore I handed her a $10. I assured her I gave her a $20, but the only outcome they offered was to come inside and wait for the drawer to be counted. I had my dog with me, so that was something I was unable to do. You’re welcome for the undeserving $10 tip.
- HHHaileyDec 2, 20251.0This location has absolutely tanked over the last year. I used to walk here multiple times a week but stopped going frequently bc of constantly issues and inconsistencies with my order. Unfortunately I made the mistake of recently stopping again for the holiday menu, but two out of my last 3 orders have been missing items. The chatbot has been down for weeks, so no way to submit or resolve issues that way. Multiple emails to customer service have gone unanswered from 11/16 and now today’s order also. If the item isn’t available, why can I order it in the app, and if that’s how it’s set up, why is the store unable to cancel the item and refund it? I sat on hold 25 mins to speak with someone today only for him to say I’d have to wait for a call from the franchise manager. When I questioned waiting even longer for an issue from 2+ weeks ago he hung up on me. I’m once again sitting on hold 22 mins and counting. I’ll go back to Starbucks, at least they have customer service, usually get the order correct, and keep inventory updated in the app bc this is insane.
- FMFelix MaurentNov 3, 20255.0Good
- CMChris MazzaNov 2, 20251.0Everything about this Dunkin location is completely awful! We waited inside for up to an hour for our drinks to be served with half melted ice! Service-1/10 It was completely filthy and Dirty, the table was very sticky and a grounded sugar all over! Atmosphere-1/10 Guy doing the Mobil orders was not calling out any orders. A complete unworthy delay to anyone’s day.
- CPCookie PopOct 17, 20254.0Stopped in to use the bathroom and check out the menu. Got busy in the time it took me and my partner to go so ended up not getting food, but the staff was very attentive and checked on us when we did look over the menu.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1576 W 5th Ave in Columbus, OH?
Dunkin' is open Monday through Thursday and Saturday from 4:00 AM to 7:00 PM, Friday from 5:00 AM to 5:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers delivery service but does not currently offer curbside pickup.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
What meals and products does this Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch with specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Dunkin'?
Dunkin' at this location accepts debit and credit cards for payment.
What nearby places can I visit before or after my Dunkin' visit?
Nearby places include Subway sandwich shop, Northstar Animal Care, and Paul’s Fifth Avenue Restaurant & Catering, providing options for additional meals or pet services.
Are there any fitness or sports centers near this Dunkin'?
Yes, the USA Seibukan Martial Arts Training Center and USA Seibukan martial arts clubs are nearby for those interested in fitness and martial arts.
Are there any salons or beauty services close to Dunkin'?
Nearby beauty and wellness services include Men First Barber Shop, Brazilian Beauty Wax Studio Grandview, Villa Barber Salon, and Christina Jane Teeth Whitening and Beauty Bar.