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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(216 reviews)

Business Details

1576 W 5th Ave, Columbus, OH
43212, United States
(614) 300-1799
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1576 W 5th Ave, Columbus, OH
43212, United States

Hours

Reviews

3.5
216 reviews
5 stars
106
4 stars
30
3 stars
10
2 stars
14
1 star
56
  • GB
    Grace Blake
    Feb 8, 2026
    5.0
    Love this Dunkin! Never lets me down. Great team. Thanks for providing for our community.
  • SP
    Shaun Pangburn
    Jan 13, 2026
    5.0
    Fast and good coffee
  • JB
    Jordan Barrell
    Dec 20, 2025
    1.0
    Always slow. The drinks are never made right. I handed the woman working cash register a $20 for a $6 meal and she gave me $4. When I told her I gave her a $20 she refused and swore I handed her a $10. I assured her I gave her a $20, but the only outcome they offered was to come inside and wait for the drawer to be counted. I had my dog with me, so that was something I was unable to do. You’re welcome for the undeserving $10 tip.
  • HH
    Hailey
    Dec 2, 2025
    1.0
    This location has absolutely tanked over the last year. I used to walk here multiple times a week but stopped going frequently bc of constantly issues and inconsistencies with my order. Unfortunately I made the mistake of recently stopping again for the holiday menu, but two out of my last 3 orders have been missing items. The chatbot has been down for weeks, so no way to submit or resolve issues that way. Multiple emails to customer service have gone unanswered from 11/16 and now today’s order also. If the item isn’t available, why can I order it in the app, and if that’s how it’s set up, why is the store unable to cancel the item and refund it? I sat on hold 25 mins to speak with someone today only for him to say I’d have to wait for a call from the franchise manager. When I questioned waiting even longer for an issue from 2+ weeks ago he hung up on me. I’m once again sitting on hold 22 mins and counting. I’ll go back to Starbucks, at least they have customer service, usually get the order correct, and keep inventory updated in the app bc this is insane.
  • CM
    Chris Mazza
    Nov 2, 2025
    1.0
    Everything about this Dunkin location is completely awful! We waited inside for up to an hour for our drinks to be served with half melted ice! Service-1/10 It was completely filthy and Dirty, the table was very sticky and a grounded sugar all over! Atmosphere-1/10 Guy doing the Mobil orders was not calling out any orders. A complete unworthy delay to anyone’s day.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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