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Dunkin' Zero
Brand Certified

Dunkin'

2.7
(68 reviews)

Business Details

4980 Rathmell Road, Columbus, OH
43207, United States
(614) 835-7776
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
4980 Rathmell Road, Columbus, OH
43207, United States

Hours

Reviews

2.7
68 reviews
5 stars
22
4 stars
4
3 stars
5
2 stars
7
1 star
30
  • SO
    Scott Osborne
    Feb 26, 2026
    1.0
    Absolutely terrible service every time I go in there I don’t know why I keep giving them another chance
  • LP
    Lauren Paxton
    Feb 25, 2026
    1.0
    Two times I ordered cold brew ahead of time and went to pick up to be told they didn’t make it the night before- the second time the two workers walked away from me, and I was standing there like uhh okay and had to ask if I could get a different drink. The drink was like 3 inches below the fill line and I emailed customer service asking for a refund and it took 10 days to receive a response stating the owner would reach out to me, okay I waited- received a additional email stating they tried contacting me and I didn’t answer lol. No they did not, at all. Drinks weren’t good- tried it for convenience and customer service sucked and the owner lied.
  • CL
    Cassie Lewis
    Feb 25, 2026
    1.0
    When they first opened, yes the service was slow, but the food was fresh and the drinks delicious. In the past few months, service has gotten even worse and food quality is terrible. "Cooked" food comes out either burnt or still frozen. I can't tell you the last time they actually gave me what I ordered. When I try to ask for my actual order, I'm told I'm wrong even when I show them on the receipt what was ordered. I was so excited for this new location, but it's not worth it - there's other nearby places to get delicious coffee.
  • TH
    Taylor H
    Feb 21, 2026
    2.0
    Just go somewhere else. I’m sorry, but every time I go they’re either out of what I order or they don’t seem to know their own menu. The only reason I came back to this location was to redeem a voucher from corporate after I tried to get my money back. They still seemed confused.
  • SS
    S
    Feb 19, 2026
    1.0
    Ordered a couple of chocolate frosted donuts. They were newly frosted and thrown in the bag carelessly, smearing the frosting all over the place. Please train your employees on proper food handling, this is totally unacceptable.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' at 4980 Rathmell Road?

Dunkin' is open Monday to Thursday and Saturday to Sunday from 5:00 AM to 6:00 PM, and on Friday from 4:00 AM to 4:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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