Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
630 reviews
5 stars
223
4 stars
116
3 stars
78
2 stars
41
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.
Speed of Service
Long wait times reported, especially in the drive-thru, with some customers experiencing delays of over 30 minutes.
Cleanliness and Quality
Mixed reviews on cleanliness and food quality, with some customers noting stale donuts and cold food.
Staff Training
Concerns raised about inadequate training for new staff, resulting in poor service and communication issues.
- JGJoshua GillotteNov 10, 20251.0Rudest, snootiest drive thru attendant i have ever had. Pathetic customers service. The child clearly needs customer service training and better adult supervision 🤣
- HJHusam JaddoaNov 3, 20251.0I don’t like the It’s very bad service
- EEEthan EnnisOct 26, 20255.0Everything about this place is spotless. Highly recommend.
- ALA.E. L.Oct 17, 20252.0Went for an afternoon regular, black coffee. I saw the girl put in a new filter so I assume they made a fresh cup for me. Got to the end of my cup of coffee and there was the dreaded coffee grounds. If I wanted to chew on grounds, I would have made my own cup at home.
- AMAmanda MSep 12, 20251.0One star, because zero isn't an option. Repeated my drink order seven times — SEVEN. Like a broken record at the speaker and again at the window: unsweetened tea and lemonade. What did I get? First, tea. Then iced coffee. Then confusion. I walked inside, thinking maybe face-to-face would help. Nope. Wrong again. At this point, I half expected a milkshake just to complete the drink roulette. No one repeated my order back to me. Not once. I also ordered the bacon snackin’, bagel bites, and my sad little tea-lemonade hybrid (RIP). Guess what? Only half the order was entered. The woman next to the girl taking my order just stood there watching it all unfold like it was a live comedy show. Zero help. Zero training. Zero clue. Please stop putting fresh hires in the drive-thru with zero support. This isn't a scavenger hunt, it's breakfast. Dunkin’ corporate—do y’all need a new manager who can actually train and lead a team? I’m available. I can fix this store in a week. Give me a headset and a spreadsheet, and watch the chaos turn into customer satisfaction. Until then, save your sanity and hit up Tim Hortons on your way to the highway. At least there, your coffee won't come with a side of confusion.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 1325 Bethel Rd, Columbus, OH?
Dunkin' at 1325 Bethel Rd, Columbus, OH is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service, but curbside pickup is not available.
What menu items and specialties can I expect at this Dunkin' in Columbus, OH?
You can enjoy espresso, coffee, breakfast sandwiches, donuts, tea, and more at this Dunkin'. They also serve breakfast, brunch, lunch, and dinner.
Are there any new seasonal drinks available at this Dunkin' location?
Yes, during the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' restaurant?
Yes, this Dunkin' location has a drive-thru available for convenient service.
Can I order ahead using the Dunkin' mobile app for this location?
Yes, you can order ahead using the Dunkin' mobile app or website for a quick grab-and-go experience.
What payment methods are accepted at this Dunkin' location?
This Dunkin' accepts both credit and debit cards for payment.
What nearby places can I visit before or after my Dunkin' visit on Bethel Rd?
Nearby, you can visit Baskin-Robbins for ice cream, Papa Johns Pizza for a quick meal, or Bethel Road Car Wash for your vehicle care needs.
If I'm traveling by car, are there automotive services near Dunkin' on Bethel Rd?
Yes, nearby automotive services include Valvoline Instant Oil Change, AAA Ohio, and Tire Choice Auto Service Centers, perfect for vehicle maintenance before or after your snack.
Are there entertainment or relaxation spots near the Dunkin' on Bethel Rd?
Yes, you can visit Oasispartyvenue for events and concerts or unwind at Twistyle Salon and Day Spa nearby.