Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
659 reviews
5 stars
269
4 stars
101
3 stars
76
2 stars
49
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent; some employees are praised for being friendly and helpful, while others are reported as rude or unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks.
Product Quality
Food and drink quality varies; some items are praised as delicious while others are reported as stale or poorly prepared.
Operational Issues
Frequent complaints about the store closing early, being out of stock, and disorganized service.
Positive Experiences
Despite the negatives, some customers report great experiences, particularly with specific staff members who provide excellent service.
- KKKekee2 days ago1.0Listen.... i went to this location two hours ago and whoever that black female was that took my order, sounded like she did not want to be there, i did not even feel welcome when she took my order, plus they overcharged me and gave me half of my items, i understand in this time everyone is going through something personal, but the manager needs to have a much strict rule for their employees and they need a much better attitude! She was talking to me over the speaker like she had some type of problem with me!!!!
- DKd K2 days ago1.0Paper on your sandwich for breakfast, unacceptable!
- EJethan johnson6 days ago1.0Came in through the drive thru around 7:30-8:00 and they said they weren’t serving food. Not sure if that’s normal but before I came in I checked site to see if they were still serving food and they said they served till 9:00. Really disappointing experience and a big waste of time and gas.
- CMChristina MitchellNov 9, 20251.0Everything was perfect except the urgency of getting orders out. I pulled up to the window and the cashier is texting and laughing on her phone. SMH. Please do better
- BNBenjamin NgDungNov 5, 20251.0The level of incompetence at this location is astounding. Workers do not even know the product they sell, and to get even acknowledged when your standing at the counter, almost impossible. Its a shame what dunkin donuts has become.....
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 1220 Morse Rd, Columbus, OH?
Dunkin' at 1220 Morse Rd, Columbus, OH is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What new holiday drinks can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
What types of food and drinks does Dunkin' serve?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and has specialties including comfort food available for breakfast, lunch, brunch, and dinner.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are credit and debit cards accepted at this Dunkin'?
Yes, both credit and debit cards are accepted at this Dunkin' location.
Is there free Wi-Fi available at Dunkin'?
Yes, free Wi-Fi is available at this Dunkin' location.
What places can I visit near Dunkin' at 1220 Morse Rd for shopping or services?
Nearby you can find Family Dollar and Dollar Tree for discount shopping, CVS Pharmacy for pharmacy needs, and PNC for banking services.
Are there any food or drink options close to Dunkin' where I can continue my dining experience?
Yes, nearby food options include Baskin-Robbins for ice cream and treats, La Playa restaurant for dining, and Yogi's Hoagies for sandwiches and pizza.
How can nearby transit or local businesses help me access Dunkin' at 1220 Morse Rd?
Dunkin' is located 3 blocks east of I-71 at Maize Road, close to convenient stores like truenorth gas station and courier services like UPS Access Point locations, making it easy for local errands combined with a coffee run.