Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
663 reviews
5 stars
269
4 stars
101
3 stars
77
2 stars
50
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with reports of friendly staff on some days and rude or inattentive employees on others.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks.
Food Quality
Food quality is often criticized, with complaints about stale items and poor preparation.
Operational Issues
Frequent reports of early closures and unavailability of menu items, leading to customer frustration.
Positive Experiences
Some customers highlighted exceptional service from specific employees, noting their friendliness and attentiveness.
- TSTrisha SIAS3 days ago1.0Decided to get to get ice cream, ask for banana split. They have no bananas. Then we ask for a hot fug6 Sunday, they have no Vanilla Ice cream, so I say 3 hot fudge sundae with chocolate ice cream, it was too chocolate.They served it in a beverage cup.I will never go there again.Least the one on Morse Rd and maize awful 😖
- AAAlexaJan 3, 20261.0Just went inside only to literally discover a bunch of young kids horsing around, laughing and telling jokes instead of taking customer orders. (Listen, I’m all about having a good time at work, but your actual work and job that you are paid to do comes first.) They ALL completely ignored me as if I wasn’t even standing there. I decided to turn around and walk out and go through drive though instead and that was worse because they kept asking me to repeat my order because they were too busy not working and having a social hour. And in the end when I finally got my order (after pulling around to the door to wait), they gave me the wrong donut and did not double toast my bagels as requested. (I don’t even think they were toasted at all!) horrible experience do NOT go here!! (Btw, their women’s restroom is down so no restroom to use either!)
- HDHaylie DuminskeDec 18, 20252.0The food was decent, but the workers are incompetent and lost out on money. Instead of asking if we had anything else to order, she completed it and "was not allowed to do two orders" so said if we needed anything else we will have to pull around again.
- KKKekeeNov 22, 20251.0Listen.... i went to this location two hours ago and whoever that black female was that took my order, sounded like she did not want to be there, i did not even feel welcome when she took my order, plus they overcharged me and gave me half of my items, i understand in this time everyone is going through something personal, but the manager needs to have a much strict rule for their employees and they need a much better attitude! She was talking to me over the speaker like she had some type of problem with me!!!!
- EJethan johnsonNov 18, 20251.0Came in through the drive thru around 7:30-8:00 and they said they weren’t serving food. Not sure if that’s normal but before I came in I checked site to see if they were still serving food and they said they served till 9:00. Really disappointing experience and a big waste of time and gas.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 1220 Morse Rd, Columbus, OH?
Dunkin' at 1220 Morse Rd, Columbus, OH is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What new holiday drinks can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
What types of food and drinks does Dunkin' serve?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and has specialties including comfort food available for breakfast, lunch, brunch, and dinner.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are credit and debit cards accepted at this Dunkin'?
Yes, both credit and debit cards are accepted at this Dunkin' location.
Is there free Wi-Fi available at Dunkin'?
Yes, free Wi-Fi is available at this Dunkin' location.
What places can I visit near Dunkin' at 1220 Morse Rd for shopping or services?
Nearby you can find Family Dollar and Dollar Tree for discount shopping, CVS Pharmacy for pharmacy needs, and PNC for banking services.
Are there any food or drink options close to Dunkin' where I can continue my dining experience?
Yes, nearby food options include Baskin-Robbins for ice cream and treats, La Playa restaurant for dining, and Yogi's Hoagies for sandwiches and pizza.
How can nearby transit or local businesses help me access Dunkin' at 1220 Morse Rd?
Dunkin' is located 3 blocks east of I-71 at Maize Road, close to convenient stores like truenorth gas station and courier services like UPS Access Point locations, making it easy for local errands combined with a coffee run.