Dunkin'

3.5
382 reviews
Decked Out Lattes
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Business Details

2060 N High St, Columbus, OH
43201, United States
(614) 826-2343
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2060 N High St, Columbus, OH
43201, United States

Hours

Reviews

3.5
382 reviews
5 stars
166
4 stars
68
3 stars
33
2 stars
21
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks.

Staff Attitude

While some customers praised friendly staff, many others noted rudeness and unprofessional behavior from employees.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food quality, citing stale donuts and poorly prepared items.
  • NQ
    Nadia Qutob
    Nov 13, 2025
    1.0
    They literally didn't know how to make a chai latte and I had to Google it for them and walk them through the steps. The staff gave me attitude and argued with me about what is ON DUNKINS OWN WEBSITE!!! Honestly the worst Dunkin I've ever been to.
  • CW
    Charles Whiteman
    Nov 1, 2025
    1.0
    They serve food they've dropped on the floor,.... dropped the bag of munchkins on the floor then proceeded to pick it up and put on counter for me to take. The floor wasn't that clean.
  • JS
    Jeff Smith
    Oct 28, 2025
    1.0
    This locations Sucks whith a capital S! I completed stopped going to the location because it the slackest iv seen. I once went in and the coffee had never been made. They are never up and running at whats supposed to be opening time
  • TH
    terrance harper
    Oct 26, 2025
    1.0
    Dunkin’s employees dumped this pile of ice in front of an entrance into the apartments above their business on October 26, 2025. This is extremely unsafe, and given that there is a lot of space around there where they could dump ice without creating such an obviously dangerous situation, it seems almost deliberately malicious. There are 124 apartments trying to live and get in and out of their building safely above this Dunkin Franchise. I don’t know why anyone would do something like this. Luckily, the maintenance staff for the apartments came in after hours to address this hazard as soon is it was brought to their attention.
  • JS
    Justin Smith
    Oct 4, 2025
    2.0
    This is one of the worst Dunkin locations I've been too. They are very slow with making orders. The employees are always yelling at each other, confused or messing up orders. The drinks are 50/50 whether they'll be good or not. Food has been average for Dunkin.
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Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' at 2060 N High St in Columbus, OH?

Dunkin' is open daily from 6:00 AM to 7:00 PM for dine-in and takeout services.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup options for customer convenience.