Donatos Pizza (4600 International Gateway, Concourse C, Columbus, OH)

3.2
224 reviews
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Business Details

4600 International Gateway, Columbus, OH
43219, United States
(614) 237-9217
https://www.donatos.com
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • TakeoutAvailable
  • Cash onlyNot available
  • Kid friendlyAvailable
  • Wheelchair accessible entranceAvailable

Location

Donatos Pizza (4600 International Gateway, Concourse C, Columbus, OH)
4600 International Gateway, Columbus, OH
43219, United States

Hours

Reviews

3.2
224 reviews
5 stars
87
4 stars
34
3 stars
19
2 stars
14
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the pizza and breakfast options, others found the food to be mediocre, dry, or not as described.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Operating Hours

Customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing early or not adhering to posted hours.

Staff Performance

Mixed feedback on staff performance, with some praising individual employees for excellent service, while others criticized the overall attitude and attentiveness of the team.
  • JM
    Justin Moeller
    Oct 23, 2025
    4.0
    Pizza came out in 15 minutes on a Thursday at 5. Pizza was fresh and filling, a decent value, especially for an airport. They cut it into squares, which ended up being messy and inconvenient for eating at the airport.
  • JP
    Jen Pecarina
    Oct 19, 2025
    3.0
    It took a long time for my did to be prepared, the place was but very busy, but people who ordered after me received their orders before I did. I ordered a calzota. While it tasted ok, it was very dry! The sauce was COLD, so that was very frustrating. I didn't notice until I was aboard my flight so I couldn't go back. Really, who wants to dip they're hot food into cold sauce. Ugh.. I might try it again if I'm ever through Columbus again.
  • ET
    Eric Trepkoski
    Sep 7, 2025
    1.0
    Incredibly rude staff. I asked how long my breakfast sandwich would be as it had been about 30 minutes. The short young woman proceeded to argue with me that it had not been 30 minutes and would not drop it. Had to get the correction it had only Been 25 minutes. Avoid if you can and just go to Starbucks. First and only time i will be trying this location.
  • EC
    Emmanuel Cardenales
    Aug 31, 2025
    1.0
    Dirty tables, wrong food, over 40 minutes to get a pizza. What’s not to love. AVOID THIS PLACE AT ALL COSTS. They will make you miss your flight and you will still be hungry
  • KC
    Ken Cruz
    Aug 27, 2025
    1.0
    Options are very limited here. I had a breakfast (egg, cheese and sausage)sandwich and Big Don’s Italian sandwich . They weren’t that bad, but they weren’t good!What was worse was the young African American guy who kept hiding in the kitchen and was disinterested and bothered that I needed to pay for my lackluster food! Lol!
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Frequently Asked Questions About Donatos Pizza (4600 International Gateway, Concourse C, Columbus, OH)

What type of pizza is Donatos Pizza known for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

Where is the Donatos Pizza location inside Columbus?

This Donatos Pizza is located at 4600 International Gateway, Concourse C, John Glenn Columbus International Airport in Columbus, OH.