Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.6
479 reviews
5 stars
207
4 stars
98
3 stars
38
2 stars
41
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Mixed reviews on food quality; while some enjoyed the pizza, others complained about burnt items, incorrect toppings, and unsatisfactory subs.
Customer Experience
Many customers expressed frustration with rude staff and lack of professionalism, leading to a negative overall experience.
Delivery Problems
Frequent complaints about late deliveries, missing items, and difficulty reaching customer service for resolution.
Location Consistency
Some customers noted that experiences varied significantly between different locations, with some being much better than others.
- JSJennifer Schaffer5 days ago3.0The pizza was okay. Our problem was that we ordered delivery which took nearly an hour because they contract out to doordash, our driver had three deliveries ahead of us so he did the best he could. We could tell he had a warm bag in his car as our pizza wasn't cold but it also wasn't crisp and fresh, it was warm and chewy, less than ideal for thin crust. $80 for food that is just okay just isn't worth it. We also didn't get the extra sauces we paid for. TLDR, this place is probably good if you pick it up yourself, delivery is by doordash so expect batch delays.
- KGKomlanvi GbogboNov 14, 20255.0J'ai aimé vraiment leur pizza
- LRLeymar Rahmoun-westOct 25, 20255.0Service was amazing
- ZHZabrina HallOct 3, 20255.0I was therefore meeting.I'm glad they had meeting spaces Or if you wanted to have a there
- SSSuzaynOct 1, 20255.0Ordered thin crust hot chicken pizza 🍕 — as usual, it was good. Got what I expected and the service was smooth.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 4055 Morse Crossing, Columbus, OH 43219, USA.
What are Donatos Pizza's hours of operation?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza through an app?
Yes, you can order via the Donatos Pizza app available on the Apple App Store and Google Play Store.
What other menu items, besides pizza, does Donatos Pizza offer?
Donatos Pizza offers oven baked subs, desserts, appetizers, and specializes in pepperoni and thin crust pizzas.
Are there family-friendly amenities available at Donatos Pizza?
Yes, Donatos Pizza welcomes families and has high chairs and restrooms available.
What nearby places can I visit before or after dining at Donatos Pizza?
You can visit The Vitamin Shoppe for vitamins and supplements, Tropical Smoothie Cafe for smoothies, and Crumbl Cookies for desserts, all near Donatos Pizza.
Are there other restaurants close to Donatos Pizza in case I want more dining options?
Yes, nearby restaurants include Steak 'n Shake, Burger King, McDonald's, Beer Barrel Pizza & Grill, Jimmy John's, and Champps Easton sports bar.