Business Details
4405 Alum Creek Drive, Columbus, OH
43207, United States
Certified by Donatos Pizza • Feb 08, 2026
(614) 492-2800
Certified by Donatos Pizza • Feb 08, 2026
https://www.donatos.com
Certified by Donatos Pizza • Feb 08, 2026
About
Certified by Donatos Pizza • Feb 08, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Certified by Donatos Pizza • Feb 08, 2026
Hours
Certified by Donatos Pizza • Feb 08, 2026
Reviews
3.9
716 reviews
5 stars
357
4 stars
160
3 stars
66
2 stars
34
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor communication, especially during busy times.
Food Consistency
Customers reported a mix of experiences with food quality, with some enjoying hot and fresh meals, while others received undercooked or incorrect orders.
Delivery Issues
Numerous reviews highlighted frequent delays and issues with delivery, including cold food and incorrect orders, leading to frustration among customers.
Cleanliness
The establishment was noted for its cleanliness, contributing positively to the overall dining experience.
Customer Loyalty
Despite the issues, many customers expressed loyalty to the brand, citing long-term positive experiences and a preference for the food.
- JGjesse GraybealJan 30, 20265.0Awesome service every time food is always hot and fast and can’t stop without getting the classic big don
- RCRamiah CottrellJan 30, 20265.0This is my favorite store I love the staff so much
- CWCaitlyn WeaverJan 29, 20261.0Ridiculous. I make an online order and leave a note to leave food on the tray and not to knock as I have an infant and a dog. Not only did they not leave it as a contactless order they gave it to the people across the street. I heard the vehicle pull up and the door open and close, but they didn't follow the note on the order. Now I have to keep my kid up way later than he's used to, just so he doesn't go to bed on an empty stomach. The stupid app had the nerve to call him "expert driver" my kid is the one who suffers from this.
- JDJen DowneyJan 21, 20261.0This by far is the worst Donatos I have ever been to. The people that work there are so rude and have 0 people skills. They never have your food ready at the given time. Don't dare go there on your lunch break you will never get it. Today we order 5 pizza @ 88$ and the pizzas was not even cooked all the way. What a waste of money and not to mention the time I spend waiting for my order. Please dont eat here you will leave mad. Its one of my favorite pizzas but the worst location
- L3layha 35Jan 8, 20264.0I liked it. The food was good. Didn't go inside so I'm not sure about the atmosphere. Only went through the drive-thru after placing it online order for my grandson.
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 4405 Alum Creek Drive, Columbus, OH 43207, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to midnight Sunday through Thursday, and from 11:00 AM to 1:00 AM on Friday and Saturday. It is closed on November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order from Donatos Pizza online or through an app?
Yes, you can order online via their website at donatos.com or use their mobile apps available on iOS and Android.
What special offers does Donatos Pizza have?
Donatos Pizza currently features an offer where you can add a side for just $5.
Are there nearby convenience stores if I need to grab extra items while at Donatos Pizza?
Yes, nearby convenience stores include Shell, Sunoco Food Market Number 33, and Sheetz, all located close to Donatos Pizza.
What nearby restaurants can I visit alongside Donatos Pizza?
Nearby restaurants include Subway for sandwiches and KFC known for chicken wings, and Lovell's Tavern which is a pub and bar offering American cuisine.
Are there nearby health facilities around Donatos Pizza?
Yes, OhioHealth Laboratory Services, Fresenius Kidney Care Obetz, and OhioHealth Emergency Care Obetz are nearby medical centers close to Donatos Pizza.
Brand Certified Facts from Donatos Pizza
Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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