Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.9
707 reviews
5 stars
349
4 stars
160
3 stars
66
2 stars
35
1 star
97
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food for being hot, fresh, and delicious, particularly the pizza and subs.
Customer Service
Many reviews highlighted the friendly and helpful staff, although there were some complaints about service inconsistencies.
Delivery Issues
Numerous customers reported problems with delivery times, including late arrivals and cold food.
Cleanliness
The dining environment was generally noted as clean, contributing positively to the overall experience.
Order Accuracy
There were several complaints regarding incorrect orders and missing items, indicating a need for improvement in order fulfillment.
- L3layha 354 days ago4.0I liked it. The food was good. Didn't go inside so I'm not sure about the atmosphere. Only went through the drive-thru after placing it online order for my grandson.
- CDchrissy's - DesignsDec 30, 20255.0Very good food and customer service
- RMRoxie MosleyDec 29, 20255.0The pizza was hot and fresh, clean environment and great customer service
- J_Jakob _Dec 25, 20255.0Amazing staff, food is always done fast, hot, and fresh.
- PAPhillip AlexanderDec 5, 20255.0A lot of the reviews here are’t fair. You can’t blame Donatos for mishaps with DoorDash drivers. I’ve been bringing my family to this Donatos for years and have always had great experiences. Food is hot, fresh, and delicious. Staff is professional and takes good care of us.
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 4405 Alum Creek Drive, Columbus, OH 43207, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to midnight Sunday through Thursday, and from 11:00 AM to 1:00 AM on Friday and Saturday. It is closed on November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order from Donatos Pizza online or through an app?
Yes, you can order online via their website at donatos.com or use their mobile apps available on iOS and Android.
What special offers does Donatos Pizza have?
Donatos Pizza currently features an offer where you can add a side for just $5.
Are there nearby convenience stores if I need to grab extra items while at Donatos Pizza?
Yes, nearby convenience stores include Shell, Sunoco Food Market Number 33, and Sheetz, all located close to Donatos Pizza.
What nearby restaurants can I visit alongside Donatos Pizza?
Nearby restaurants include Subway for sandwiches and KFC known for chicken wings, and Lovell's Tavern which is a pub and bar offering American cuisine.
Are there nearby health facilities around Donatos Pizza?
Yes, OhioHealth Laboratory Services, Fresenius Kidney Care Obetz, and OhioHealth Emergency Care Obetz are nearby medical centers close to Donatos Pizza.