Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.6
209 reviews
5 stars
95
4 stars
46
3 stars
13
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor handling of complaints.
Food Quality
Many customers enjoyed the pizza, noting it as fresh and tasty, but there were several complaints about burnt or incorrect orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect preparations.
Delivery Issues
Several customers experienced delays and problems with delivery, including cold food and unresponsive staff.
Cleanliness and Sanitation
Concerns were raised about cleanliness and food handling practices, with some customers reporting unsanitary conditions.
- MMMaira MachrouhNov 1, 20251.0The pizza was all burned and the people who get the order are not friendly
- MGMelissa GayOct 19, 20255.0Always a great experience
- TMThomas MOct 8, 20255.0Reliable, on-time, and friendly staff
- CDCatherine DowellOct 7, 20254.0Good food and nice employees
- NENate EckhartSep 19, 20255.0Been here many times and the pizza is always good, fresh and tasty. Tonight I went and they actually gave my pizza away to someone else by mistake. The employee (may have been the boss) was very apologetic and caring. She handled the situation well, had a new pizza made in 10 minutes and it was probably the best pizza I’ve had from there. Mistakes happen, it’s all good and they did a a great job. Will return for sure
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 4515 Kenny Road, Columbus, OH 43220, USA.
What are the opening hours for Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday to Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and in-store pickup?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza through their app available on both the Apple App Store and Google Play Store.
Does Donatos Pizza cater for dietary preferences like vegetarian?
Yes, Donatos Pizza serves vegetarian options alongside their other menu items.
Are there any nearby gyms where I can work out before enjoying Donatos Pizza?
Yes, Zumba Columbus is a nearby gym where you can exercise before visiting Donatos Pizza.
What other dining options are close to Donatos Pizza?
Nearby dining options include Gogurea Korean Restaurant, Nisha Indian Nepali Cuisine, Traditions Tavern, Pizza Hut, Pacific Eatery & Catering, Taco Bell, and Dosa Corner.
Is there a place nearby where I can ship packages while visiting Donatos Pizza?
Yes, UPS Alliance Shipping Partner and UPS Access Point location are nearby for your shipping and courier service needs.