Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.7
169 reviews
5 stars
94
4 stars
16
3 stars
11
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While many customers praised the pizza for its taste and quality, there were numerous complaints about burnt pizzas and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and bathrooms.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and order errors, indicating a need for better training and customer service.
- KSKody SmithJan 4, 20265.0Olivia was the best for helping us with our order
- DBDorothy BukovacJan 2, 20261.0Pizza burnt to a crisp, the end! Managers must be incompetent. Front desk checkout employee very nice.
- AMAaron MarcumDec 21, 20255.0It’s a lovely place and the food is always delicious the workers are very nice and help with any issues you may have
- DTDavid TragerDec 19, 20255.0Braden came and checked on me to make sure the food was perfect!
- SJSpud JamesDec 16, 20255.0Olivia served with a smile and help fix the problem created by AI order Mesh up. Thanks Olivia
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 1878 Hard Road, Columbus, OH 43235, USA.
What are the opening hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there family-friendly amenities at Donatos Pizza?
Yes, Donatos Pizza welcomes families and has high chairs and wheelchair accessible entrances and restrooms.
Can customers order Donatos Pizza via mobile apps?
Yes, customers can order Donatos Pizza through the iOS app, available on Apple App Store, and the Android app on Google Play Store.
What nearby dining options are there around Donatos Pizza?
Nearby dining options include Hong Kong Chinese Restaurant, Sumac Mediterranean Grill, and Domino's Pizza.
What places near Donatos Pizza can visitors check out for relaxation or personal care?
Visitors can enjoy Serenity Beauty & Nail Spa or Red Rose Massage near Donatos Pizza for relaxation and personal care.
Where can customers do some quick shopping near Donatos Pizza?
Customers can visit Dollar General, Fireside Floral Studio, or Shelby's Coin Laundry for shopping near Donatos Pizza.