Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customer service experiences varied widely, with some praising staff for being friendly and attentive, while others reported rude interactions and poor handling of complaints.
Food Consistency
While many customers enjoyed the pizza and subs, there were several complaints about food quality, including undercooked items and incorrect orders.
Atmosphere
The restaurant is generally described as clean and inviting, with a fun atmosphere, especially during events like karaoke and live music.
Delivery Issues
Delivery experiences were mixed, with some customers receiving their orders on time and hot, while others faced delays and incorrect deliveries.
Value for Money
Many customers found the prices to be fair and appreciated the affordability of the food, although some felt the quality did not match the price.
AD
Alexys Diaz
Nov 10, 2025
5.0
Todo perfecto
BC
Bree Creger
Nov 9, 2025
5.0
a venue in a donatos ? hell yes.
ES
Enrico Smith
Oct 31, 2025
5.0
Always a great treat going to donatos!
ST
Shandale Tipple
Oct 15, 2025
4.0
Food was okay but sat in the drive thru window without being created for almost 5 minutes
AW
Andrea Wu
Oct 2, 2025
3.0
I ordered delivery, and I'm not entirely sure which location I ordered from, but I'm fairly confident it was this one. In any case, the pizza probably doesn't change all that much across locations.
Ordered 90 pizzas the day before the event, the online ordering system is a bit annoying though because you have to add pizzas by 10. If you want a custom pizza, you have to add all the toppings again. I guess that's not normally a problem, but when catering, it becomes quite annoying.
The pizza was delivered on time in big boxes, all labeled. Pizza was decent, not the best but not terrible. Lots of toppings, crust was alright. Very affordable compared to other places in the city.
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
What kind of food does Donatos Pizza offer?
Donatos Pizza offers pizza, oven baked subs, desserts, and appetizers, specializing in pepperoni and thin crust pizzas.
How can I place an order with Donatos Pizza?
You can order online through their website at https://www.donatos.com?location=5 or via their mobile apps available on iOS and Android.
Which nearby places can I visit before or after enjoying Donatos Pizza?
Nearby places include Out-R-Inn bar and pub, PJ's Sandwiches restaurant, and The Brewed Leaf cafe, which offer additional food and drink options close to Donatos Pizza.
What nearby attractions are close to Donatos Pizza for students or visitors?
Ohio State University, including Busch House and the Ohio Stater Apartments, are nearby and perfect for students or visitors to explore before or after dining at Donatos Pizza.
Are there convenient places nearby for quick snacks or essentials near Donatos Pizza?
Yes, United Dairy Farmers offers convenience store items and ice cream nearby, and there are other fast food options including White Castle, Potbelly, and Baskin-Robbins ice cream shop close to Donatos Pizza.