Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
2.7
322 reviews
5 stars
92
4 stars
41
3 stars
23
2 stars
22
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and difficulty reaching the store by phone.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with rude staff and lack of proper management, leading to a negative dining experience.
Delivery Problems
Frequent complaints about late deliveries and missing items from orders were noted.
Mixed Reviews
While some customers praised the food and service, the overall sentiment leaned towards dissatisfaction.
- RMRicardo Mendez1 day ago1.0You can't use coupons when you order over the phone, they have to transfer you over to the store.... and no one PICKS UP THE PHONE. The app doesn't work have the time either!
- DMDaymon MulfordNov 10, 20251.0The pizza was the worst I ever had wasted my twenty eight dollars
- NANyn AskaniOct 12, 20251.0Gave my food away to someone else. Not returning.
- LMLJ McCaskillOct 5, 20254.0My pizza was fresh but tasted like the oven need cleaned. Service was good, atmosphere was ok.
- KWKaren WeaverSep 20, 20251.0I've been waiting four minutes at the drive-through window that one person has come up to say wait. We're running a little bit longer. And I've honked a couple times. Very disappointed.
Frequently Asked Questions About Donatos Pizza
What makes Donatos Pizza unique compared to other pizza places?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, ensuring every bite is flavorful.
Where is Donatos Pizza located?
Donatos Pizza is located at 2115 Eakin Road, Columbus, OH 43223, United States.
What are the hours of operation for Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday to Saturday from 11:00 AM to 1:00 AM. It is closed on November 27, 2025 for a holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What types of payment are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order from Donatos Pizza online?
You can order online through Donatos Pizza's website at https://www.donatos.com or through their app available on the Apple App Store and Google Play Store.
What menu items does Donatos Pizza offer?
Donatos Pizza offers pizza, oven-baked subs, desserts, and appetizers with specialties including pepperoni and thin crust pizza.
Are there any nearby places I can visit before or after dining at Donatos Pizza?
Yes, nearby you can visit Wingstop for chicken wings, Valentine Floral for flowers and gifts, and Wong's Golden Wok for Chinese cuisine, among others.
Is there convenient mobile phone service near Donatos Pizza?
Yes, there are mobile phone stores nearby such as T-Mobile and Metro by T-Mobile where you can shop or get telecommunications services.
What nearby amenities can help me during my visit to Donatos Pizza?
Nearby amenities include Kroger grocery store and fuel center, Fifth Third Bank & ATM, and CoinFlip Bitcoin ATM at Tobacco Discounters for convenience.