Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.2
791 reviews
5 stars
294
4 stars
130
3 stars
61
2 stars
54
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely poor service, including long wait times, rude staff, and unresponsive management.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items, missing items, and incorrect modifications.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues like burnt pizzas, undercooked items, and overall poor taste.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean dining areas and unsanitary conditions.
Staff Attitude
Multiple customers noted that staff members were unprofessional, with complaints about rudeness and lack of attentiveness.
- BOBrian T O'Connor1 day ago5.0My go to Donatos in Cbus. They re always fast, always cooked right, and the employees are always kind.
- JDJohn Doe2 days ago1.0Manager can’t break a $50??? Seriously! Water dispenser doesn’t work?? They tell you anything at the pull up window. Smh. I was just inside the previous day and it worked fine. Customer service needs improvement!
- GMGaby Alejandra Torres MéndezDec 19, 20251.0Pésimo servicio muy lento no agradable
- FGForrest GreenwaldDec 7, 20251.0Don't order from this place. They use Doordash for their deliveries so you know that even if it does show up, you're only going to get half of your order. I waited around an hour and a half for 3 different drivers to be assigned to it, one of them asking me to cancel the order in the Doordash app that I didn't even order through. Then after all that time they cancel it. I should have ordered lunch while I was waiting on the lunch that I ordered. Absolute trash
- MLMichael LewisDec 4, 20255.0I’m that guy: the one who orders at 11:50 p.m. Even so, every time I come here right before close the food’s hot, consistent and the staff are friendly. Thank you Quincy for taking care of this last order for me so late!
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 280 South Grant Avenue, Columbus, OH 43215, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to midnight, and Friday and Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their app available on iOS and Android platforms.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Is Donatos Pizza wheelchair accessible?
Yes, Donatos Pizza has a wheelchair accessible entrance and restroom, and welcomes families including those with children.
Are there parking options near Donatos Pizza?
Yes, SP+ Parking is nearby, providing convenient parking options for Donatos Pizza customers.
Can I stay nearby if visiting Donatos Pizza from out of town?
Yes, Home2 Suites by Hilton Columbus Downtown is located near Donatos Pizza offering convenient accommodation.
What other dining options are near Donatos Pizza?
Nearby dining options include Way Down Yonder Beignets & Coffee, McDonald's, and Indian Oven for diverse meal choices.