Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Lady at the counter was very sweet and made a very good pie.
KN
Keyle Nichols
Feb 14, 2026
1.0
If I can give this place 0 stars I would , most definitely. This place is TRAAASH . The employees are so unprofessional and the manager there doesn't care about anything . Every single time I order from here it's either a wrong order or the food is either burnt , and the sides that I've ordered here were never cooked all the way and the building on the inside just seems so nasty . I really think the health department should come in and definitely investigate the store and even management. My friend got food the other day and got into it with some lady at the drive thru window because of the lady's mess up like I said unprofessional. Nobody should ever come here .
WJ
wadeeahgrace jackson
Feb 14, 2026
1.0
Horrible costumer service and also waiting for a sour cream for my mariachi pizza And no one is coming to the window like the left the whole building
EA
Erin A
Feb 4, 2026
1.0
Placed an order online through their website. Got an e-mail confirmation. The text I got was that it was being delivered through doordash. Eventually checked the doordash notification and it says "cancelled due to technical issues at the restaurant". No notice from their e-mail system, my card was definitely charged, so I call the number in the e-mail.
They proceed to pick up, put me on hold for several minutes, then I hear someone answer and immediately hang up. Tried to call again and once again, got placed on hold then hung up on. Finally they just started not even bothering with the hold and just hung up immediately.
Will definitely be calling their corporate number since clearly the local staff are worthless. Wish I'd checked the other reviews before ordering here.
VW
Val Watson
Feb 4, 2026
1.0
I ordered on line. Took me 10 minutes to get there. Then it appeared like one of their friends was there because they talked for 15 minutes at drive thru window before moving but no food or money was exchanged. They acted like they couldn't find my order. Then asked me to pull up by the door where I waited another 10-15 minutes for sub and salad. My sub was COLD so they just ignored me on purpose. It was intentional. I'll never go back.
Yes, you can order Donatos Pizza using their app available on iOS and Android platforms.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Is Donatos Pizza wheelchair accessible?
Yes, Donatos Pizza has a wheelchair accessible entrance and restroom, and welcomes families including those with children.
Are there parking options near Donatos Pizza?
Yes, SP+ Parking is nearby, providing convenient parking options for Donatos Pizza customers.
Can I stay nearby if visiting Donatos Pizza from out of town?
Yes, Home2 Suites by Hilton Columbus Downtown is located near Donatos Pizza offering convenient accommodation.
What other dining options are near Donatos Pizza?
Nearby dining options include Way Down Yonder Beignets & Coffee, McDonald's, and Indian Oven for diverse meal choices.
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