Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.7
702 reviews
5 stars
336
4 stars
141
3 stars
57
2 stars
48
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was hot, delicious, and well-prepared, although there were complaints about incorrect orders and inconsistent quality.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff, long wait times, and issues with order accuracy.
Ordering Experience
Customers faced challenges with online ordering and phone orders, including errors, delays, and difficulties in communication with staff.
Location Consistency
The performance of this location appears inconsistent, with some customers praising it as their go-to spot while others reported significant issues.
Delivery Problems
Several reviews mentioned problems with delivery, including late arrivals, cold food, and unprofessional delivery drivers.
- SJSherry JacksonNov 14, 20255.0We are New to Columbus, my husband and I ordered a medium sausage, pepperoni pizza with a side of sauce ( my mother and I enjoy saucey pizza. We shared this with my mother and we were pleasantly surprised, the pizza was very tasty, we will definitely be back to try their other goodies.
- DCDiana CopelandNov 10, 20254.0I ordered a small individual pizza and picked it up at the drive thru window. I don’t like staff asking for a tip when they are doing their job at pickup windows. I would like to leave a tip without being asked. Drive thru should not require tips.
- RSR SmithOct 23, 20255.0The food was hot and ready
- JHJ.R. HoopletonOct 23, 20251.0The a.i. is impossible to order with over the phone and they hang up on you immediately when you try to talk to someone. I used to like this location. Never again.
- JHjennifer “JLHmd” hirshOct 19, 20255.0Always delicious! Fast, hot, reliable.
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust. It is a family-owned pizza company founded in Columbus, Ohio in 1963.
What are the typical opening hours for Donatos Pizza?
Donatos Pizza is open from 11:00 AM to midnight on Monday through Thursday and Sunday. On Friday and Saturday, it is open from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza provides in-store pickup, delivery, and same-day delivery services.
How can I order from Donatos Pizza online or on mobile?
You can order Donatos Pizza online at their website https://www.donatos.com or use the Donatos Pizza app available on the Apple App Store and Google Play Store.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Donatos Pizza accommodate families and accessibility needs?
Yes, Donatos welcomes families and provides wheelchair accessible entrances and restrooms, as well as high chairs for children.
Are there nearby places to visit before or after dining at Donatos Pizza?
Nearby places include Grain and Grape, a wine bar and liquor store, and Wings Restaurant and Bar, offering American and Chinese cuisine — both good options for additional dining or drinks.
Is there convenient automotive service near Donatos Pizza?
Yes, Bowman Tire and Repair Center and Stiffler’s Carstar Collision are nearby automotive service centers that customers can use before or after visiting Donatos Pizza.
Where can I find wine or liquor stores close to Donatos Pizza?
Grain and Grape, a nearby wine bar and liquor store, is a great option for customers who want to pick up wine or relax with a drink after enjoying Donatos Pizza.
What type of food does Donatos Pizza specialize in?
Donatos specializes in Pepperoni and Thin Crust Pizza with Edge to Edge® toppings, along with oven baked subs, appetizers, and desserts.