Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.2
543 reviews
5 stars
183
4 stars
92
3 stars
72
2 stars
32
1 star
164
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Several customers complained about the quality of the food, mentioning burnt or undercooked items and overall dissatisfaction with taste.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving cold or not at all.
Mixed Experiences
While some customers praised the food and service, many others expressed frustration, indicating a lack of consistency in performance.
- BHBen HavlikNov 16, 20253.0Doesn’t appear the dining room is ever open but they have a drive through
- TSTammy ScarberryNov 12, 20251.0I was soo disappointed. I got a lg pep & cheese. It is nothing like Donatos pizza it had about 10 big pepperonis on it was not even close to Donatos edge to edge little pepperonis. If you're wanting a Donatos pizza this is not the place.
- CCConnieNov 1, 20251.0I’m never going to order here again.. everyone in there needs to be retrained on how to make a pizza, I ordered the Mariachi Chicken with extra chicken.. there was no sauce on the pizza it was burned, nothing but jalapeño peppers dried out!!They put chicken on half of the pizza this wasn’t my order, I told the woman at the window.. she just looked at me.. I left, I’m over this place. You email people and nothing happens. Who owns this place?
- LNleticia nicholeOct 20, 20251.0Apparently people do not know how to read an order properly. I ordered a mariachi beef spice pizza that comes with sour cream packets and I ordered extra sour cream packets and paid for it. The food is delivered and I have no sour cream packets. If you do not have it please communicate to the customer and tell them that you do not have sour creams packets my experience will not be disappointed.
- LLLibasse LayeSep 30, 20255.0I like it.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours for Donatos Pizza?
Donatos Pizza is open from 11:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does Donatos Pizza offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, and same-day delivery services.
What payment methods does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order through the Donatos Pizza app available on both iOS and Android platforms.
Does Donatos Pizza accommodate families and accessibility needs?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances and restrooms, along with high chairs.
Is Donatos Pizza located near any parks where customers can enjoy after their meal?
Yes, Donatos Pizza is near Noe-Bixby Park and Nafzger Park, great places to relax or take a walk after dining.
What other pizza restaurants are close to Donatos Pizza?
Nearby pizza options include Padova's Pizza and Ange's Pizza, providing variety for pizza lovers in the area.
Are there any convenience stores or liquor stores near Donatos Pizza?
Yes, Thirsty Zebra and Speedway are nearby convenience and liquor stores where customers can grab snacks or drinks.
Does Donatos Pizza have any special offers currently?
They have a featured offer where you can add a side for just $5 when ordering.