Donatos Pizza

3.2
552 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
2922 Noe-Bixby Road, Columbus, OH
43232, United States

Hours

Reviews

3.2
552 reviews
5 stars
186
4 stars
93
3 stars
72
2 stars
32
1 star
169

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor food quality.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unhelpful management.

Delivery Issues

Customers frequently experienced delays, cold food, and problems with delivery through third-party services.

Food Quality

Several reviews mentioned inconsistent food quality, including burnt or undercooked items.

Dining Experience

The dining area is often closed, leading to frustration among customers who expect dine-in service.
  • PD
    Patty DelBoccio
    3 days ago
    1.0
    I ordered a Margarita Pizza, which only has three main items on it -- cheese, tomato slices, and balsamic drizzle. For the fifth time, I received no balsamic on my pizza. How is it possible for anyone to forget one of three ingredients on a pizza? The real kicker - I actually checked the box for extra balsamic. Very disappointing.
  • AD
    Ashley Dillon
    5 days ago
    1.0
    I ordered twice in one week and I ordered 2 two liters and ordered delivery.. both times I was only given one when I paid for two. Called the store and the girl who answered was rude and said I don't know if someone will deliver just one two liter.. they also put you on hold for very long.. needless to say they need a whole new staff
  • HB
    Herb Butson
    Jan 4, 2026
    1.0
    DO NOT GO TO THIS PLACE. RUDE EMPLOYEES! I have never been treated so bad picking up an order. I arrived and the guy behind the counter said they were getting my sub. He left to deliver pizzas. 10 minutes go by and still no sub. Every employee was in the back corner talking, swearing, and one eating a snickers ice cream bar. I've had to yell back to them and ask about the sub. It wasn't even made yet. Some more time past and finally they made the sub, waited another 7-8 minutes. Finally got the sub, the girl eating the snickers ice cream bar yelled "say something else, say something else!" Then the rest of the employees started laughing. This is what happens when you have rude people working. They didn't care at all about my order. I was doordashing at the time. I informed the customer of their behavior i encountered with this place. There was no manager on site. I belive he was the one delivering the pizza. Just over all experience was horrible. I am always nice and never rude to staff. I even apologized to the one young lady that I didn't want to come off rude but I have been standing here awhile. She said it's ok it's loud back there. I very highly doubt this complaint will do any good. But now you know how they treat delivery drivers. Everyone who orders from them are paying their wages. Without customers, they'd have no job at all. MAKE YOUR EMPLOYEES DO BETTER. You're going to lose business with your rude employees.
  • VP
    Vickie Pittman
    Dec 10, 2025
    5.0
    When I get the chicken harvest salad without chicken extra vetlgetables. It should be just as full as if it is a chicken salad please
  • SH
    Sweet Honesty
    Dec 2, 2025
    1.0
    The young lady answering the phone lied about my delivery order . Placed my order at 4:05pm today 12/02/2025 never received any information to track my order when i called and spoke to the young not so smart lady she seen the driver from door dash and states the driver is on the way on a street with a curve . Right now it's 5:32 still yet to received my order and now she won't answer the phone at the location on brice rd . I will be calling corporate tomorrow.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours for Donatos Pizza?

Donatos Pizza is open from 11:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.