Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.8
569 reviews
5 stars
278
4 stars
115
3 stars
51
2 stars
18
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers reported poor customer service experiences, including unhelpful staff, long wait times on the phone, and unresolved issues with orders.
Food Quality
Feedback indicates a decline in food quality, with several customers mentioning cold, burnt, or improperly prepared pizzas.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer dissatisfaction.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving late or cold, and difficulties in contacting the store for assistance.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
- MMMarcia McCoy1 day ago5.0That was the best tasting pizza that I ever had. The taste was unbelievable outstanding. The temp of the pizza was perfect when I picked it up. I was just passing through on my way to Colorado Springs, CO. My mom picked me up at truck stop. I am so glad she told me about Donatos on S High St.
- ECEboni Culberson-Henry6 days ago5.0I order from this location all the time. The customer service is great!
- SSSamNov 11, 20251.0The check out guy told me I still owed $6 on my on line order. I gave him another card to use as I was sick and really just wanted to get my pizza and go home. Got home and realized that the guy lied and stole $6 from me. I will not be returning.
- HHHulu HuluOct 22, 20251.0Order breadsticks and got cold dipping sauce never had that before from any Donatos
- MMmissbreeOct 16, 20255.0I've never been a big fan of donatos... but i have a serious love affair, with BBQ chicken pizza... if I could afford it monetarily or get one of them fat people TV shows in exchange for eating it 3 meals a day...I surely would sign that dotted line. It's so good!!! The block o pizza is just their regular stuff and the wings were good too... they're garlic parm. Please don't take it away. Thanks.
Frequently Asked Questions About Donatos Pizza
What type of food is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust pizza.
What are the operating hours of Donatos Pizza on Fridays and Saturdays?
On Fridays and Saturdays, Donatos Pizza is open from 11:00 AM until 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
How can I order from Donatos Pizza using mobile apps?
You can order Donatos Pizza using their iOS app available on the Apple App Store or the Android app on Google Play.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where is Donatos Pizza located?
Donatos Pizza is located at 2835 S. High Street, Columbus, OH 43207, USA.
What types of food items does Donatos Pizza serve?
Donatos Pizza serves pizza, oven baked subs, desserts, and appetizers.
Are there any special promotions currently at Donatos Pizza?
Yes, you can add a side for just $5 as part of a featured promotion.
What nearby places can I visit before or after dining at Donatos Pizza?
Nearby places include Scioto Trail Park for outdoor activities, LV Lounge & Grill for drinks and additional dining, and Big Paws Dog Bakery if you have pets.
Is there a convenient place to refuel your vehicle near Donatos Pizza?
Yes, the United Food Mart nearby serves as a grocery store, convenience store, and gas station, making it easy to refuel or shop while visiting Donatos Pizza.
Can I get a tattoo or piercing near Donatos Pizza?
Yes, nearby studios like Easy Street Ink, Tattoos by Big Nate, and Old Ironclad Tattoo offer tattoo and piercing services close to Donatos Pizza.