Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.0
701 reviews
5 stars
373
4 stars
144
3 stars
61
2 stars
25
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
Feedback on food quality was mixed; while some enjoyed the pizza and subs, others reported issues with undercooked or poorly prepared items.
Order Accuracy
Several reviews mentioned problems with incorrect orders and issues with the online ordering system, leading to customer dissatisfaction.
Delivery Issues
Customers experienced delays and cold food upon delivery, with some expressing frustration over the lack of communication regarding their orders.
Cleanliness
The dining area received positive remarks for cleanliness, although some reviews indicated a need for better maintenance.
- KLKaren Leviner2 days ago5.0I called and did not have a good experience. They finally switched me to the store. Excellent service at this store, and very kind. I had a large order, and the Manager took it to the my car. Impressive to me! This was a pickup order...not inside eating.
- RSRob Seitz6 days ago1.0Pizza was not cooked. Made a 2nd Pizza in 6 minutes still was not done.
- BLBerbere LnsDec 21, 20255.0Autom is very nice and very professional lady, she took my order in a very professional way along with smill, she helped me to my full satisfaction, she made my experience much better after having struggling with IA over the phoen. Eager to go back again.
- MTMatthew ThomasDec 16, 20252.0Last order was 30 minutes late and ice cold. Driver gave me a fake apology, why delier food you know is going to be cold instead of calling and saying hey I'm running late? Would have told you to take it back, I hate wasting money
- JJJ JDec 14, 20255.0Amazing Crew at this location, food always comes out perfect. And kudos to the workers, I messed up my own online order and they made it right!! Love this location, I come here on a monthly basis. Manager on duty on Sunday evening was great too!
Frequently Asked Questions About Donatos Pizza
What type of food does Donatos Pizza specialize in?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, particularly their Pepperoni and Thin Crust Pizzas.
What are the hours of operation for Donatos Pizza?
Donatos Pizza is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 12:00 AM. The location is closed on Thanksgiving Day (November 27, 2025).
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families, has wheelchair accessible entrances and restrooms, as well as high chairs for children.
Can I order from Donatos Pizza through a mobile app?
Yes, you can order using the Donatos Pizza app available on the Apple App Store and Google Play Store.
What are some nearby places to Donatos Pizza where I can shop or get services?
Nearby places include Jackie’s Boutique for beauty and clothing, Dollar General for discount shopping, and Blankenship Law Office for legal services.
Are there nearby dining options apart from Donatos Pizza?
Yes, you can try Little Caesars Pizza for fast food or A Puerto Rican’s Dream food truck for other restaurant options near Donatos Pizza.
What local attractions are near Donatos Pizza that I might visit before or after my meal?
You might want to check out the Saint Cecilia Festival or visit the historic Stratford Place nearby when you visit Donatos Pizza.
Is there a nearby gas station or convenience store where I can stop?
Yes, the Marathon gas station and convenience store is close to Donatos Pizza for fueling up or quick shopping needs.