Donatos Pizza

3.9
671 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
350 Norton Road, Columbus, OH
43228, United States

Hours

Reviews

3.9
671 reviews
5 stars
344
4 stars
144
3 stars
61
2 stars
24
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the pizza while others experienced burnt or improperly made items.

Customer Service

Service quality varied significantly; some customers highlighted friendly staff and quick service, while others reported rude management and unresolved complaints.

Order Accuracy

Multiple reviews indicated issues with order accuracy, including incorrect items and missing toppings.

Delivery Issues

Several customers experienced delays and problems with delivery, including orders not arriving or being delivered incorrectly.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and atmosphere, others noted it could be improved, particularly in terms of table cleanliness.
  • JH
    JOHN HAMILTON
    Nov 16, 2025
    5.0
    Great food
  • LB
    Landen Burns
    Nov 15, 2025
    5.0
    Best pizza place ever best worker is Hailey and she is so nice and she deserves a raise
  • DH
    Debbie Hall
    Nov 4, 2025
    5.0
    i just order medium works ,and medium pepperoni and sausage .wow wow both pizza was very delicious .i was amazed my vegetables was cooked... awesome pizza. the delivery guy was very pleasant .kind man thank you donatos team members. for two outstanding pizzas.
  • MM
    Marlena Mcghee
    Oct 30, 2025
    1.0
    Will not order from this location again pizza was not great wasted money
  • JL
    Jackson Lewis
    Oct 13, 2025
    5.0
    Everytime I order or dine in at this location the food is always prepared quickly and neatly, definitely higher quality than the surrounding pizza places and even some nearby Donatos. The staff is always friendly and polite whilst taking my order, and has no problem making heavily modified or peculiar orders perfectly.

Frequently Asked Questions About Donatos Pizza

What type of food does Donatos Pizza specialize in?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, particularly their Pepperoni and Thin Crust Pizzas.

What are the hours of operation for Donatos Pizza?

Donatos Pizza is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 12:00 AM. The location is closed on Thanksgiving Day (November 27, 2025).