Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.0
259 reviews
5 stars
142
4 stars
56
3 stars
13
2 stars
6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Feedback highlighted inconsistent service, with some staff being rude or unprofessional, while others were praised for being friendly and attentive.
Delivery Issues
Numerous reviews mentioned late deliveries and poor communication regarding order status, causing dissatisfaction.
Food Quality
While some customers enjoyed the pizza and subs, others criticized the quality and taste, indicating a decline in standards.
Cleanliness and Atmosphere
Some reviews noted cleanliness and a pleasant atmosphere, but others reported disorganization and a chaotic environment.
- RHRobert HowieNov 16, 20255.0I visited the clintonville location and it was a delightful experience. The food was excellent in the service was very good as well as the atmosphere.
- ICIyana Clark-BosleyNov 16, 20255.0I always have a fantastic experience at this location during my lunch breaks! I had an especially great experience with the cashier, Nick. He was incredibly helpful, understanding, and provided excellent customer service. I had a wonderful time on November 16, 2025!
- AWAlexandria WeldinNov 15, 20255.0Donatos never disappoints! The staff were welcoming, my food came out fast and everything tasted amazing. Clean location and great customer service. The GM Nic was absolutely amazing and friendly. I’ll definitely be back.
- BKBrandon KingNov 14, 20255.0I had a wonderful experience dining @ this establishment. The young man who took my order, Nic, was very charming & friendly. Would eat here again !
- STSierra ThorntonNov 12, 20255.0Donatos never disappoints! The food is always fresh, the service is great, and the staff is friendly. Definitely one of my favorite pizza spots.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 3489 N. High Street, Columbus, OH 43214, USA.
What are the hours of operation at Donatos Pizza?
Donatos Pizza is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 12:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can I order Donatos Pizza online?
You can order Donatos Pizza online through their website at https://www.donatos.com or via their apps available on the Apple App Store and Google Play Store.
What are some nearby places to visit when coming to Donatos Pizza?
Nearby places include Vintage Fountain Pens for stationery needs, Katalina's cafe for a coffee break, and Elm & Iron furniture store for unique home décor.
Are there any health and wellness locations near Donatos Pizza?
Yes, nearby health and wellness locations include Momentum 98 Natural Health Store and Relax Saunas of Momentum98 for holistic health services.
What nearby places could a customer visit after dining at Donatos Pizza?
After dining, customers might visit Seitan's Realm, a vegetarian restaurant nearby, or Studio 18 Art Gallery for arts and entertainment.
How can nearby real estate agents be useful for customers visiting Donatos Pizza?
Nearby real estate agents like e-Merge Real Estate Clintonville and Kelly McCafferty- Rescue Realtor can assist customers interested in local housing or property inquiries around Donatos Pizza.