Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers generally praised the pizza for being delicious and fresh, although there were complaints about incorrect orders and inconsistent quality.
Customer Service
Service experiences varied widely; some customers reported friendly and helpful staff, while others encountered rude service and unresponsive management.
Delivery Issues
Many reviews highlighted problems with delivery, including late arrivals, missing items, and poor communication with delivery drivers.
Order Accuracy
Several customers expressed frustration with incorrect orders and issues with the online ordering system.
Cleanliness
There were complaints about the cleanliness of the restaurant, particularly the bathrooms.
KG
kylie gracie
2 days ago
5.0
Hot and Honey was 🔥
KJ
Keshia Jones
4 days ago
1.0
Had a pizza and a salad delivered last night few months ago I got food poisoning but couldn’t pin point from where bc I ate two different places last night ordered a salad and it was about 2 am I woke up with my stomach in knots so bad I was crying now I know where I got the food poisoning from and will never again eat another thing from Donatos
DM
darling Mclean
5 days ago
3.0
Food good but workers are rude they will ignore you while u waiting to order an chat among each other as if you didn't walk in.
MT
matilda tebcherani
Jan 4, 2026
5.0
the pizza was great and the gurl who took my order was very nice and knew what she was doing
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza through their iOS app on the Apple Store or their Android app on Google Play.
Does Donatos Pizza accommodate dietary preferences such as vegetarian options?
Yes, Donatos Pizza serves vegetarian options along with other menu items like pizza, oven-baked subs, desserts, and appetizers.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances and restrooms, as well as high chairs.
Are there any automotive service centers near Donatos Pizza?
Yes, nearby automotive service centers include Best Choice Tires, Shifflet Auto Care, and Mad Hatter Muffler Center, providing convenient car maintenance options before or after your visit.
What dining options are available near Donatos Pizza?
Nearby dining options include KFC for fast food chicken, Hashi Restaurant offering African cuisine, New Asian Wok and Mings Chinese Restaurant for Asian flavors, and Taqueria Los Dos Potrillos De Jalisco for Mexican food.
Are there any community or recreational facilities near Donatos Pizza?
Yes, the YMCA near Donatos Pizza offers active life, sports clubs, and fitness instruction which customers may visit before or after dining.