Donatos Pizza

3.2
766 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
1508 North Cassady Ave., Columbus, OH
43219, United States

Hours

Reviews

3.2
766 reviews
5 stars
283
4 stars
115
3 stars
73
2 stars
44
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned issues with food quality, including burnt items, incorrect orders, and cold deliveries.

Customer Experience

Several customers expressed frustration with the overall dining experience, citing uncleanliness and lack of attention from staff.

Positive Feedback

Despite the negative reviews, some customers praised the food quality and friendly staff at times, indicating that experiences can vary.
  • WC
    wayde chizm
    Jan 5, 2026
    1.0
    I ordered and after 75 minutes still didn’t show up. Order from somewhere else don’t go here they’re the worst
  • RE
    Ryan Edmond
    Dec 23, 2025
    1.0
    Horrible place to order from they said they would put a $20 credit on my name because they messed up my food. Just called to get food and said they don’t have it in the system. I very do not recommend going to this place to eat.
  • JT
    John Tilton
    Dec 18, 2025
    4.0
    Pizza really is better on this side of our country.
  • DM
    Dakota Miller
    Dec 14, 2025
    5.0
    Very quick awesome staff thank you guys for making my cold night easy and stress free I really appreciate it
  • BS
    Bri Smith
    Nov 16, 2025
    2.0
    This Donatos I won’t be going to. They have terrible service. I ordered on the app hoping to be quick. I waited in the drive thru for 15 min with no help. Even honked. It’s like no one was working.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza?

Donatos Pizza is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.