Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.2
763 reviews
5 stars
282
4 stars
114
3 stars
73
2 stars
44
1 star
250
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Several reviews mentioned burnt or cold food, with some customers expressing disappointment in the quality of their meals.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders taking over an hour and arriving cold.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that experiences can vary.
- BSBri SmithNov 16, 20252.0This Donatos I won’t be going to. They have terrible service. I ordered on the app hoping to be quick. I waited in the drive thru for 15 min with no help. Even honked. It’s like no one was working.
- RGRonald GreenNov 13, 20251.0Food was burnt and overcooked. Chicken was not all the way done. I ordered a flatbread pizza and got a hand toss when I called the store and manager said he can do nothing about it because they was closing. waste of $50
- GSGaurav SonavaneOct 24, 20251.0I had a delivery scheduled through this location for a big party and it got cancelled at the last moment
- MWMs B WineOct 16, 20251.0They gave me a burnt sub instead of remaking it. Black bun and charded crispy meat
- JMJennifer McElroySep 23, 20255.0Placed a large order and were super helpful
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Donatos Pizza located?
Donatos Pizza is located at 1508 North Cassady Ave., Columbus, OH 43219, USA.
Can I order Donatos Pizza through their mobile app?
Yes, you can order Donatos Pizza using their app available on the Apple App Store and Google Play Store.
Does Donatos Pizza have any special offers currently?
Yes, you can add a side for just $5 with your order at Donatos Pizza.
Are there any nearby restaurants if I'm planning to visit Donatos Pizza?
Nearby restaurants include China Buffet, Bentos Catering, LYFE Kitchen and Kocktails, The O Lounge & Grille, Jimmy John’s, Wendy’s, Tim Hortons, Burger King, McDonald’s, and more for a variety of dining options.
What nearby amenities can help me find Donatos Pizza?
Nearby amenities include PNC ATM, Chase ATM, LibertyX Bitcoin ATM, Sheetz convenience stores, and gas stations like Speedway to assist with your visit to Donatos Pizza.
Are there any nearby hotels if I want to stay close to Donatos Pizza?
Nearby hotels include Best Western Port Columbus, Four Points by Sheraton Columbus Ohio Airport, Comfort Suites Columbus Airport, Holiday Inn Express Columbus Airport Easton, and Country Inn and Suites by Radisson.