Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Mixed reviews on food quality; some praised the pizza while others reported issues like undercooked or cold food.
Service Issues
Frequent complaints about slow service, unresponsive staff, and poor customer service experiences.
Delivery Problems
Numerous customers experienced issues with delivery, including late arrivals, incorrect orders, and reliance on third-party services.
Cleanliness
Concerns raised about cleanliness in the dining area, with reports of dirty tables and overflowing trash bins.
Staff Attitude
While some customers appreciated friendly staff, others reported rude or unprofessional behavior from employees.
KK
Kay Ki
6 days ago
2.0
Nasty. Wasted $50 on 2 pizzas and a sub
MM
Mezz
Oct 4, 2025
3.0
Food was ok staff was good
HH
Hirisehank
Aug 10, 2025
3.0
Pizza is good but the app is sub par
SG
Sharif Galal
Aug 9, 2025
5.0
Very nice tasty pizza and lovely staff. I don’t know why this place isn’t as famous as others !. Definitely check it out.
The lady who was service us today was very kind and lovely
TC
Tare Carter
Aug 4, 2025
3.0
I wish I like the pizza but for others it would be great