Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers had mixed experiences with food quality, with some praising the pizza and others reporting undercooked or cold items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, unresponsive staff, and issues with order accuracy.
Delivery Problems
Many customers experienced significant delays and issues with delivery, often related to third-party services like DoorDash.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area, with dirty tables and overflowing trash bins noted.
Customer Service
While some customers praised the friendly staff, others reported rude service and a lack of responsiveness.
TD
Tucker debord
Dec 17, 2025
5.0
Wow Micile really knows how to make a pizza I haven’t had Donatos in a long time but I decided to try it again recently, and with fantastic Pepole like him working there all definitely be back great customer service and the pizza came out better then expected make sure if you order a pizza you ask for Micile.
KK
Kay Ki
Nov 18, 2025
2.0
Nasty. Wasted $50 on 2 pizzas and a sub
MM
Mezz
Oct 4, 2025
3.0
Food was ok staff was good
HH
Hirisehank
Aug 10, 2025
3.0
Pizza is good but the app is sub par
SG
Sharif Galal
Aug 9, 2025
5.0
Very nice tasty pizza and lovely staff. I don’t know why this place isn’t as famous as others !. Definitely check it out.
The lady who was service us today was very kind and lovely