Donatos Pizza

3.8
307 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
1730 Hilliard Rome Rd., Columbus, OH
43026, United States

Hours

Reviews

3.8
307 reviews
5 stars
153
4 stars
52
3 stars
31
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising the pizza and others reporting undercooked or cold items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, unresponsive staff, and issues with order accuracy.

Delivery Problems

Many customers experienced significant delays and issues with delivery, often related to third-party services like DoorDash.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area, with dirty tables and overflowing trash bins noted.

Customer Service

While some customers praised the friendly staff, others reported rude service and a lack of responsiveness.
  • TD
    Tucker debord
    Dec 17, 2025
    5.0
    Wow Micile really knows how to make a pizza I haven’t had Donatos in a long time but I decided to try it again recently, and with fantastic Pepole like him working there all definitely be back great customer service and the pizza came out better then expected make sure if you order a pizza you ask for Micile.
  • KK
    Kay Ki
    Nov 18, 2025
    2.0
    Nasty. Wasted $50 on 2 pizzas and a sub
  • MM
    Mezz
    Oct 4, 2025
    3.0
    Food was ok staff was good
  • HH
    Hirisehank
    Aug 10, 2025
    3.0
    Pizza is good but the app is sub par
  • SG
    Sharif Galal
    Aug 9, 2025
    5.0
    Very nice tasty pizza and lovely staff. I don’t know why this place isn’t as famous as others !. Definitely check it out. The lady who was service us today was very kind and lovely

Frequently Asked Questions About Donatos Pizza

What makes Donatos Pizza unique compared to other pizza restaurants?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, providing a unique pizza experience.

What types of pickup and delivery services does Donatos Pizza offer?

Donatos offers in-store pickup, delivery, and same-day delivery services.