Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.0
275 reviews
5 stars
147
4 stars
58
3 stars
23
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and accommodating staff, highlighting quick service and positive interactions.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Food Quality
While many enjoyed the pizza and other menu items, there were complaints about inconsistency in food quality, including undercooked pizzas and excessive sauce.
Convenience
The drive-thru option and quick service were frequently mentioned as major conveniences for customers.
Management Issues
Some customers reported negative experiences with management, citing unprofessional behavior and poor customer service.
- JWJ. Warren4 days ago2.0Used to be a good place. You'd call and a human would answer and the order could be placed in a minute. No hassle. Now they have an absolutely terrible, clumsy, automated AI system that wastes time and can't figure out what's going. I gave up and hung up. I'm going to buy my dinner someplace that's run by sensible people. Donatos just joined my "never again" list.
- MCMegan CampbellDec 21, 20254.0I love Donatos Pizza. This location is incredibly convenient with a drive through that makes grabbing pizza fast and easy, especially on busy days. The service is always quick and efficient, and the food is consistently great. I did not catch the gentleman’s name, but his kindness truly stood out and brightened an otherwise gray day for me more than he probably realizes. It is so easy to get in and out, making this a go to spot for takeout pizza and drive through pizza in Columbus. Yes, this is a chain, but if you are looking for easy, solid Columbus style pizza without the fuss, it is absolutely a good choice. Convenience without sacrificing quality. Always reliable.
- MWMay WagnerNov 5, 20255.0Always kind and accommodating <3
- JCJames CampbellOct 31, 20254.0Pretty good
- CSChristy SOct 17, 20255.0Amazingly Friendly Service! Helped us stack deals for best pricing! Very friendly when realized we were originally from the same area.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 1612 Northwest Blvd., Columbus, OH 43212, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order through the Donatos Pizza app available on both iOS and Android platforms.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Donatos Pizza for inquiries or orders?
You can contact Donatos Pizza by phone at +1 614-486-5363 or email at st0010@donatos.com.
Are there any nearby medical facilities to Donatos Pizza?
Yes, nearby medical facilities include Osu Internal Medicine & Pediatrics At Grandview and Purrfect Care Feline Medical Center.
What nearby restaurants can I visit near Donatos Pizza?
Nearby restaurants include Nongs Hunan Express, Nong's Hunan Express, and Loops, offering various Asian fusion and American cuisine.
Where can I find beauty and spa services near Donatos Pizza?
Beauty and spa services near Donatos Pizza include Salon Lofts Grandview NW and King, SLV Skin Spa, Self Beauty, Studio Elements, and Venus Esthetics and Wellness.