Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.0
273 reviews
5 stars
147
4 stars
57
3 stars
23
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their excellent service and personal connections.
Order Accuracy
Several reviews noted issues with incorrect orders, missing items, and problems with online ordering, leading to customer dissatisfaction.
Food Quality
While many enjoyed the food, there were complaints about inconsistency in quality, including undercooked pizzas and excessive sauce.
Delivery Experience
Customers appreciated the fast delivery service, though some reported issues with delivery protocols and communication.
Pricing Concerns
Some customers felt the prices were high for the quality received, with specific mentions of dissatisfaction regarding value for money.
- MWMay WagnerNov 5, 20255.0Always kind and accommodating <3
- JCJames CampbellOct 31, 20254.0Pretty good
- CSChristy SOct 17, 20255.0Amazingly Friendly Service! Helped us stack deals for best pricing! Very friendly when realized we were originally from the same area.
- OHOrin HemmingerOct 10, 20255.0I get pizza here every Friday- they know my order by my name and recognize me when I pick up. My go to place- the people are great and the food is great!
- P2portfolio 2015-16Oct 9, 20255.0Used drive thru. Pizza and cinnamon bread was excellent! Service was friendly.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 1612 Northwest Blvd., Columbus, OH 43212, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order through the Donatos Pizza app available on both iOS and Android platforms.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Donatos Pizza for inquiries or orders?
You can contact Donatos Pizza by phone at +1 614-486-5363 or email at st0010@donatos.com.
Are there any nearby medical facilities to Donatos Pizza?
Yes, nearby medical facilities include Osu Internal Medicine & Pediatrics At Grandview and Purrfect Care Feline Medical Center.
What nearby restaurants can I visit near Donatos Pizza?
Nearby restaurants include Nongs Hunan Express, Nong's Hunan Express, and Loops, offering various Asian fusion and American cuisine.
Where can I find beauty and spa services near Donatos Pizza?
Beauty and spa services near Donatos Pizza include Salon Lofts Grandview NW and King, SLV Skin Spa, Self Beauty, Studio Elements, and Venus Esthetics and Wellness.